Mykaela Stone
Tulsa,OK
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Manager
You Suck Vapes
Tulsa, OK
06.2024 - 01.2026
- Supervised daily operations to ensure compliance with company policies and procedures.
- Managed inventory levels, optimizing stock to meet customer demand effectively.
- Trained and mentored staff on product knowledge and customer service techniques.
- Implemented new sales strategies to enhance customer engagement and satisfaction.
Sales Associate
Mattress Firm
Tulsa, OK
12.2023 - 06.2024
- Assisted customers in selecting optimal mattress solutions based on individual needs
- Maintained knowledge of product features and benefits to provide informed recommendations
- Processed transactions accurately using point-of-sale systems
- Collaborated with team members to achieve sales targets and enhance customer experience
Server
Elgin Park Brewery
Tulsa, OK
02.2022 - 01.2023
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and retention.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Collaborated with kitchen staff to ensure accurate and prompt meal preparation.
- Trained new servers on menu offerings and service protocols, improving team performance.
Server
Hideaway
Tulsa, OK
08.2020 - 12.2021
- Monitored dining area for cleanliness and organization, maintaining high standards of hygiene.
- Handled cash transactions accurately, ensuring proper cash management procedures were followed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Louies Grill & Bar
Tulsa, OK
06.2018 - 10.2020
- Developed strong rapport with regular customers, fostering a welcoming atmosphere at the brewery.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Jenks Public Schools
Jenks, OK05-2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Inventory management
Timeline
Manager
You Suck Vapes
06.2024 - 01.2026
Sales Associate
Mattress Firm
12.2023 - 06.2024
Server
Elgin Park Brewery
02.2022 - 01.2023
Server
Hideaway
08.2020 - 12.2021
Server
Louies Grill & Bar
06.2018 - 10.2020
High School Diploma -
Jenks Public Schools