Mykaila Campbell
New York
Summary
Motivated Fashion Media student with strong communication skills and a background in customer service. Experienced in providing unique, positive client experiences with a focus on creative and analytical problem-solving. A team player with attention to detail, seeking to contribute to a dynamic organization in the fashion or media industry.
Overview
4
4
years of professional experience
Work History
Sales Associate
J. Crew
05.2023 - 07.2024
- Assisted customers with purchases, inquiries, and complaints, ensuring a high level of customer satisfaction.
- Successfully promoted cross-selling and upselling, consistently exceeding sales targets.
- Trained new employees on store policies and operational procedures, fostering a supportive team environment.
Sales Associate
H&M
07.2022 - 05.2023
- Built strong customer relationships, increasing customer retention and loyalty.
- Addressed customer concerns and resolved issues, leading to improved store feedback.
- Maintained the sales floor and fitting room, ensuring a positive shopping experience.
Sales Associate
Gap
02.2020 - 06.2021
- Contributed to a 10% increase in loyalty program sign-ups through promotion of Gap Loyalty and Gap Cards.
- Processed shipments and in-store orders efficiently, supporting smooth store operations.
- Delivered exceptional customer service by prioritizing and addressing customer needs.
Education
Bachelor of Science - Fashion Media
LIM College
New York, NY05.2025
High School Diploma -
Mount Olive High School
Flanders, NJ06.2021
Skills
- Microsoft Office Applications (Word, Excel, PowerPoint)
- POS Systems (JCrew, H&M, GAP)
- Communication (Verbal & Written)
- Problem-Solving
- Customer Relationship Management
- Team Building & Training
- Social Media & Content Creation
Internships
Fashion Index | Social Media Intern – Sept 2022 - March 2023
- Supported promotional campaigns through effective communication and collaboration with various departments.
- Assisted in managing influencer partnerships, leading to increased brand awareness.
Nappy Head Club | PR Assistant Intern – Jan 2022 - May 2022
- Created engaging content for social media platforms, increasing follower engagement by 20%.
- Conducted market research and provided insights for content strategy improvement.
Timeline
Sales Associate
J. Crew
05.2023 - 07.2024
Sales Associate
H&M
07.2022 - 05.2023
Sales Associate
Gap
02.2020 - 06.2021
Bachelor of Science - Fashion Media
LIM College
High School Diploma -
Mount Olive High School
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