Mykaliene Mikala Pascua
Kula,Hawaii
Summary
Embraced challenges and committed to continuous learning for skill enhancement.,Pursued opportunities for diverse experiences and personal growth.
Overview
20
20
years of professional experience
Work History
OGG Customer Service Representative
United Airlines
04.2021 - Current
- Baggage service, gates, ticket counter, station operations representative, kiosks, and aod
RNO Customer Service Representative
United Airlines
07.2015 - 04.2021
- Gates, ticket counter, station operations representative, baggage service, kiosks, cargo, spd and customer service lead
SFO Customer Service Representative
United Airlines
06.2014 - 07.2015
- Gates, ticket counter, kiosks, baggage service and customer service desk for domestic and International terminals
LAS customer service /ramp agent
United Airlines
09.2007 - 06.2014
- Manually offloading and loading bags, freight, and U S postal mail; marshall in planes, transfer runner, wing walking, operate loader of bag filled cans and freight, air condition hook up, scanning bags, push back aircrafts, lav and water service, gates, ticket counter, baggage service, Ramp lead, service ramp equipment and bagroom
OGG ramp service agent
United Airlines
06.2006 - 09.2007
- Loading and offloading baggage manually, operate loader for bags and freight, wing walking, R1, bagroom, clean aircrafts, scanning, service ramp equipment, International station operations Rep. for Air Canada
Education
fashion Technolgy, Business
University of Hawaii Kahului
Maui, Hawaii09.2004
Japanese reading, writing and speaking
Suzuki International Language School
Hatanodai, Tokyo, Japan06.1990
Production Art
Denver Business College
Honolulu, Oahu12.1988
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Capachino High School
San Bruno, CA01.1987
Skills
- Facilitated timely cargo deliveries for 360 Aero Jet and Unimatic Bolt projects, improving operational efficiency,Collaborated with Microsoft SPDS teams to optimize cargo management processes,Achieved accurate data analysis and reporting through proficient use of Excel
Timeline
OGG Customer Service Representative
United Airlines
04.2021 - Current
RNO Customer Service Representative
United Airlines
07.2015 - 04.2021
SFO Customer Service Representative
United Airlines
06.2014 - 07.2015
LAS customer service /ramp agent
United Airlines
09.2007 - 06.2014
OGG ramp service agent
United Airlines
06.2006 - 09.2007
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Capachino High School
Production Art
Denver Business College
Japanese reading, writing and speaking
Suzuki International Language School
fashion Technolgy, Business
University of Hawaii Kahului