Mykayla Davis
Houston
Summary
Dynamic professional with extensive experience in customer service and administrative support, notably as a Night Auditor at Atrium Hospitality. Proven skills in cash management and upselling, complemented by a strong ability to foster positive client relationships. Recognized for exceptional teamwork and commitment to enhancing guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Flex Officer
Smith Protective Services
Houston
02.2025 - 05.2025
- Conducted foot patrols to deter trespassing, theft, and property damage; documented incidents and delivered customer service to staff and tenants across multiple sites.
- Responded promptly to alarms and emergency situations as they arose.
- Monitored premises to ensure safety and security protocols were followed.
- Conducted regular patrols to deter potential security breaches.
Professional Pet Stylist
PetSmart
Houston
09.2023 - 05.2025
- Interacted with pet parents and their pets in a professional, friendly manner, identifying behavioral signals, health issues, and signs of stress to accommodate pets during grooming and meet their expectations.
- Maintained clean and sterilized work area while following all safety policies and procedures for myself and the pets.
- Received employee of the month award in January 2024 and a PlayUp reward for teamwork.
Home Health Care Aide
Assurance Homecare Services INC
Houston
05.2023 - 07.2024
- Supported patients in their homes by assisting with daily living activities, promoting wellbeing, and maintaining a safe, comfortable living environment.
- Managed personal care and daily activities for clients at home.
- Prepared nutritious meals according to dietary needs and preferences.
Leasing Agent
RPM Living
Houston
01.2024 - 05.2024
- Facilitated property tours, effectively showcasing available units to attract prospective tenants.
- Managed lease agreements, ensuring compliance with company policies to protect asset integrity.
- Maintained accurate records of leases, renewals, and tenant communications to streamline tenant management.
- Performed administrative duties such as filing paperwork and updating databases.
Night Auditor
Atrium Hospitality
Houston
10.2022 - 07.2023
- Managed front desk activities, handling guest reservations and routing customer requests and complaints to appropriate departments for resolution.
- Created a welcoming atmosphere for guests, enhancing their overall Marriott experience.
- Drove shuttle to and from Hobby Airport and private FBOs while restocking and tracking sundry inventory to maintain supply levels.
Front Desk Agent
IHG Hotels & Resorts
Pearland
02.2022 - 11.2022
- Recognized loyalty program members and introduced new guests to IHG rewards, enhancing guest retention.
- While greeting guests set all accommodations to be met for the stay to ensure the IHG experience.
- Handled desk operations during shifts, responded to calls, and provided guest assistance.
- Processed cash and card transactions during shifts, ensuring timely restocking of amenities and market items.
- Oversaw property overnight, conducted daily audit reports, filed them accurately in the system, and communicated findings to appropriate departments.
Waitress/Head Waitress
Double Apple lounge and grill
Houston
08.2020 - 02.2021
- Welcomed and seated customers upon arrival and handled all relations with the experience of the restaurant.
- Frequently checked on all guests handling food and drink orders while keeping a clean working area.
- Promoted specials and events to increase customer engagement and drive repeat visits.
- Handled cash and credit card transactions, conducting individual sales audits to ensure accuracy.
- Organized end-of-night audits for waitresses to maintain accountability and streamline operations.
Education
Associate's - Biology pre medical focus
Houston Community College
Houston, TX03-2026
Non-Destructive Testing - Radiology Inspector
NDT Consultancy Services Inc.
Houston, TX12-2023
GED -
Bellaire High School
Houston, TX06-2021
Skills
- Cash management
- Administrative support
- Microsoft Office
- Retail Sales
- Inventory management
- Upselling
- Contract review
- Pet Grooming
Certification
- Liquid Penetrant Testing- Level I & II, 12/01/23, Present, Demonstrated intermediate skill in applying penetrant materials, removing excess penetrant, and interpreting indications to identify discontinuities.
- Magnetic Particle Testing- Level I & II, 12/01/23, Present, Demonstrated knowledge and skills in setting up and performing magnetic particle inspections.
- Radiographic Film Interpretation- Level II, 12/01/23, Present, Demonstrated comprehension in the evaluation and interpretation of radiographic images.
- Ultrasonic Testing- Level I & II, 12/01/23, Present, Demonstrated knowledge of ultrasonic wave behavior and testing methods.
- RAD 40, 12/01/23, Present, Comprehensive understanding of radiation safety principles and practices.
- Certified Professional Groomer (CPG)
- Guard Card
- CPR Certification
Awards
Vice President FFA Bellaire Chapter, 06/01/20
Languages
English, Fluent
Timeline
Security Flex Officer
Smith Protective Services
02.2025 - 05.2025
Leasing Agent
RPM Living
01.2024 - 05.2024
Professional Pet Stylist
PetSmart
09.2023 - 05.2025
Home Health Care Aide
Assurance Homecare Services INC
05.2023 - 07.2024
Night Auditor
Atrium Hospitality
10.2022 - 07.2023
Front Desk Agent
IHG Hotels & Resorts
02.2022 - 11.2022
Waitress/Head Waitress
Double Apple lounge and grill
08.2020 - 02.2021
Associate's - Biology pre medical focus
Houston Community College
Non-Destructive Testing - Radiology Inspector
NDT Consultancy Services Inc.
GED -
Bellaire High School