Summary
Overview
Work History
Skills
Timeline
Generic

Mykenzi Calzadillas

Encino,CA

Summary

Dynamic Leasing Consultant with a proven track record at Career Strategies Inc, excelling in customer service and application processing. Skilled in fair housing regulations and adept at enhancing tenant satisfaction through effective problem-solving and clear communication. Successfully facilitated seamless move-ins, contributing to a positive leasing experience for all clients.

Offering customer-centric approach with genuine interest in real estate and property management, eager to learn and develop in this environment. Brings understanding of client relations and proficiency in effective communication and problem-solving. Ready to use and develop interpersonal and organizational skills in the Leasing role.

Leasing professional with solid track record in managing tenant relations and lease agreements. Proven ability to maintain high occupancy rates and improve tenant satisfaction. Team-oriented with focus on adaptability and achieving results while leveraging strong communication and organizational skills.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
year of professional experience

Work History

Leasing Consultant

Career Strategies Inc
03.2025 - Current
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Collected rent and tracked resident payments and information in computer system.
  • Collaborated with team members to consistently provide a seamless leasing experience for all clients.

Sales Associate

Nordstrom
09.2024 - 04.2025
  • Hit my sales goal for the store and to make commission
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Collaborated with team members to achieve monthly sales targets.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Managed efficient cash register operations.

Skills

  • Customer service
  • Leasing and sales
  • Sales techniques
  • Unit inspection
  • Telephone and email etiquette
  • Application processing
  • Property tours
  • Clear communication
  • Market trends
  • Multi-tasking strength
  • Excellent people skills
  • Product sales
  • Problem-solving skills
  • Fair housing regulations

Timeline

Leasing Consultant

Career Strategies Inc
03.2025 - Current

Sales Associate

Nordstrom
09.2024 - 04.2025

Similar Profiles

CREATE PROFILE
Mykenzi Calzadillas