Myla Glaser
Waukesha,WI
Summary
Resident Assistant professional prepared for role that demands high standards and results. Proven ability to create welcoming and safe living environment while addressing resident concerns effectively. Demonstrates ability to effectively manage multiple responsibilities in a dynamic environment. Emphasizes team collaboration and adaptability, ensuring harmonious community. Known for strong organizational and interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Resident Assistant
Presbyterian Homes
Waukesha, WI
07.2025 - Current
- Assisted residents with daily activities, ensuring comfort and well-being.
- Facilitated communication between residents and staff to enhance service delivery.
- Supported recreational programs, encouraging resident participation and social engagement.
- Monitored resident safety and reported concerns to appropriate personnel promptly.
- Collaborated with team members to implement care plans tailored to individual needs.
- Responded to room transfers, incident reports, and maintenance requests.
Front Desk Receptionist
The Campus Studio
La Crosse, WI
09.2023 - 05.2025
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling, optimizing staff availability and client satisfaction.
- Developed and implemented process improvements to enhance front desk efficiency.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Beauty Advisor
Kohl’s
Delafield, WI.
03.2023 - 06.2024
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Maintained extensive knowledge of beauty products and trends to assist customers effectively.
- Demonstrated product application techniques, improving customer engagement and sales.
- Assisted in visual merchandising to create appealing product displays and drive foot traffic.
- Trained new staff on product knowledge and customer service best practices for consistent support.
- Collaborated with team members to achieve sales targets through effective promotions and events.
Education
High School Diploma -
Kettle Moraine High School
Wales, WICertification - Certified Nursing Assistant
Western Technical College
La Crosse, WINo Degree - Psychology
University of Wisconsin, La Crosse
La CrosseAssociate of Science - Nursing
Waukesha County Technical College
Pewaukee, WI05.2028
Skills
- Time management
- Team player
- Active listening
- Documentation and reporting
- Effective planning
- Health and safety compliance
- Critical thinking
Certification
- Medication Passer Training - Presbyterian Homes and Services
- BLS Certification
Timeline
Resident Assistant
Presbyterian Homes
07.2025 - Current
Front Desk Receptionist
The Campus Studio
09.2023 - 05.2025
Beauty Advisor
Kohl’s
03.2023 - 06.2024
High School Diploma -
Kettle Moraine High School
Certification - Certified Nursing Assistant
Western Technical College
No Degree - Psychology
University of Wisconsin, La Crosse
Associate of Science - Nursing
Waukesha County Technical College