Myla Martinez
Millville,NJ
Summary
Dynamic operations monitor with proven expertise at Hendricks House Group, enhancing operational efficiency and workflow management. Skilled in meticulous documentation and conflict resolution, I significantly reduced medication errors while ensuring compliance with regulations. Adept at software utilization and fostering teamwork, I thrive in fast-paced environments, delivering exceptional care and support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Monitor
Hendricks House Group
Vineland, NJ
07.2024 - Current
- Adhered strictly to federal regulations regarding controlled substances management, documenting all transactions meticulously for accountability purposes.
- Coordinated with pharmacies to ensure timely delivery of prescribed medications without compromising quality assurance measures.
- Reduced medication errors through diligent documentation, verification of prescriptions, and close monitoring of patient responses.
- Maintained accurate records of medication usage and identified refill needs.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted in conflict resolution among residents by mediating disputes and promoting effective communication strategies.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Logged in all incoming meds delivered from pharmacy .
- Generated lab requisition orders for testing, well as collecting specimens .
Personal Care Provider
Personal Preference Program
Millville, NJ
04.2019 - 07.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
Wawas
Customer Service Department
Malaga, NJ
05.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Mortuary Sciences
American Academy McAllister Institute
Manhattan, NYMillville High School
Millville, NJ06.2020
Skills
- Operational efficiency
- Workflow management
- Software knowledge
- Production planning
Certification
Certified in Basic Life Support .
(CPR & AED)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Monitor
Hendricks House Group
07.2024 - Current
Wawas
Customer Service Department
05.2021 - 08.2021
Personal Care Provider
Personal Preference Program
04.2019 - 07.2024
Mortuary Sciences
American Academy McAllister Institute
Millville High School