Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mylaina Torres

Bronx,NY

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking person with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier/Sales Associate

Victoria's Secret & PINK
12.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.

Banquet Server

Exquisite Staffing
12.2022 - Current
  • Set up banquet tables and chairs based on event requirements.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Adhered to all health and safety regulations while serving food and beverages.

Team Leader

Chick Fill A
04.2022 - 10.2022
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.

Cashier/Sales

Marshall’s
01.2018 - 01.2020
  • Arranging items on store rack and shelves, ensuring accurate pricing,helping shoppers locate merchandise
  • Clean store , and handle customer inquiries on products/services
  • Receive payments by cash,checks,credit cards etc
  • Issue receipts,refunds,credits or change due back to the customer
  • Process merchandise returns & exchanges.

Education

High School Diploma -

Edison Job Corps
Edison, NJ
01.2014

Skills

  • Product Restocking
  • Product Recommendations
  • Drawer Balancing
  • Cash Handling
  • Customer Service
  • POS Systems
  • Returns Processing
  • Customer Assistance
  • Cash Register Operation
  • Loss Prevention

Certification

Food Handlers certification

Timeline

Cashier/Sales Associate

Victoria's Secret & PINK
12.2022 - Current

Banquet Server

Exquisite Staffing
12.2022 - Current

Team Leader

Chick Fill A
04.2022 - 10.2022

Cashier/Sales

Marshall’s
01.2018 - 01.2020

High School Diploma -

Edison Job Corps

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Mylaina Torres