Myle Luong
Los Altos ,CA
Summary
A highly motivated, dedicated, experienced and result-oriented Senior Loan Processor. Meticulous and analytical professional with 10+ years of experience in the mortgage industry assessing loan applications, conducting comprehensive credit history analysis. Works well under pressure; ability to multi-task and manages pipeline from inception to completion meeting closing deadline.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Loan Processor
University Investments Inc.
06.2014 - 03.2024
- Modeled exceptional customer service skills and effective correspondence style with willingness to work in stressful environments;
- Assessed applicants' financial status and assets to determine loan feasibility, reviewing loan agreement for accuracy;
- Liaison between clients and financial institutions, evaluate clients, research credit records, and prepare documentation for loan packages;
- Schedule and track closing dates, contingency dates, and rate lock expiration dates to ensure compliance and create repayment plans;
- Identified problem areas within loan portfolio, analyzed risk and suggested appropriate solutions;
- Optimized loan approval process through updated techniques and systems to achieve efficiency, booting loan approval rates by 10%.
Legal Secretary
Pillsbury Winthrop Shaw Pittman
02.1994 - 06.2012
- Improved client satisfaction by providing timely and accurate legal document preparation.
- Streamlined office procedures for increased efficiency in handling legal matters.
- Enhanced attorney productivity with proficient management of case files and schedules.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining high level of accuracy.
- Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling.
Skills
- Financial document review
- Information Verification
- Processing procedures
- Interviews
- Financial Data Analysis
- Mortgage Loan Processing
- Calyx Point
- Strong attention to detail
- Legal Compliance
Certification
CA Real Estate License
Timeline
Senior Loan Processor
University Investments Inc.
06.2014 - 03.2024
Legal Secretary
Pillsbury Winthrop Shaw Pittman
02.1994 - 06.2012