Mylee Berrios
Northampton
Summary
Self-motivated and results-driven retail professional with a strong background in sales and customer service. Known for adaptability, teamwork, and a commitment to delivering exceptional customer experiences.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
BIG Y DELI
07.2023 - 01.2025
- Assisted customers with orders and product recommendations.
- Prepared food and ensured quality standards were met.
- Restocked display cases and managed inventory levels.
- Collaborated with team members and helped train new staff.
- Maintained strong product knowledge to inform and educate customers.
Caregiver
LATHROP HOME
08.2022 - 09.2023
- Engaged residents in meaningful conversation, socialization, and activity.
- Performed light housekeeping duties.
- Documented detailed daily reports on each. residents progress. Making adjustments when necessary.
- Reported abnormalities or changes in residents health status.
- Assisted with feeding and monitored intake to achieve nutritional objectives.
Hair Salon Assistant/Front Desk Receptionist
BELLEZA SALON
03.2019 - 07.2022
- Supported stylists with client prep, shampooing, and maintaining a clean, organized workspace.
- Managed front desk duties, including appointment scheduling, client check-ins, and phone/email inquiries.
- Handled product restocking and educated clients on hair care products and services.
Education
MBA - Business Administration And Management
Salve Regina University
Newport, RI05-2028
Associate of Science - Business Administration And Management
Holyoke Community College
Holyoke, MA05-2025
Skills
- Strong customer service and communication
- Fast, accurate order handling
- Product knowledge and upselling
- Team player with multitasking ability
- Inventory stocking
- Phone etiquette and conflict resolution
- Experience with deliveries and loss prevention
Timeline
Retail Sales Associate
BIG Y DELI
07.2023 - 01.2025
Caregiver
LATHROP HOME
08.2022 - 09.2023
Hair Salon Assistant/Front Desk Receptionist
BELLEZA SALON
03.2019 - 07.2022
MBA - Business Administration And Management
Salve Regina University
Associate of Science - Business Administration And Management
Holyoke Community College
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