MYLEN POMBO TANDA

• Analyzed department and job-related functionality requirements to align technology priorities with business needs.
• Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
• Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
• Fostered positive working environment that encouraged innovation, collaboration and accountability and managed end-user needs with functional and security responsibilities.
• Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
• Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.
• Interviewed, hired, trained and mentored mora than 30 persons by coaching daily, leading performance reviews and offering constructive feedback.
• Oversaw development and implementation of improvements to support and network operations.
• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
• Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
• Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.

• Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
• Maintained network hardware and software and monitored network to support network availability to end users.
• Performed day-to-day LAN and WAN administration, maintenance and support.
• Constructed and maintained Virtual Local Area Network (VLAN).
• Identified and immediately resolved issues with network devices.
• Managed and maintained stability of network and wireless services throughout enterprise.
• Configured networks for smooth, reliable operation to meet business processes and objectives.
• Monitored stability of network and wireless services to deliver comprehensive stability.
• Planned, coordinated and implemented network security measures.
• Provided required network documentation to inform management.
• Backed up company data to distributed storage centers to avoid massive data loss in event of network breach or failure.
• Planned, implemented and maintained wireless network strategy and operation.

- Information Analysis and Processing

- Design and implementation of traditional and electronic information services

- Web application development and institutional intranet management with a Content Management System (CMS Microsoft Sharepoint)

- Database management (SQL)