Myler Pickrel
Valley View,Tx
Summary
Accurate, thorough, and persistent individual seeking a career that offers new learning and growing opportunities. Offers exceptional communication, secretarial, problem solving and organization skills to bring a remarkable change in the overall efficiency of the workplace.
Overview
13
13
years of professional experience
Work History
Warranty Specialist
Peterbilt
02.2024 - Current
- Collaborated with cross-functional teams to improve product quality and reduce warranty costs.
- Developed strong relationships with dealerships to negotiate favorable terms for warranty repairs and replacements.
- Performed detailed cost analyses on warrantied items helping refine pricing strategies based on actual costs incurred.
- Served as the primary point of contact for dealerships experiencing product issues, delivering exceptional service throughout the entire warranty process.
- Initiated self improvement money savings projects to improve the warranty and Peterbilt as a whole.
Quality Assurance Specialist
Peterbilt Motor Company (PACCAR)
08.2022 - 02.2024
- Responsible for ensuring every component on the truck was not only the proper part, but installed correctly
- (SPECS)
- Ensured all air and electric components were of quality standards to provide a quality truck that makes up the Peterbilt brand
- Responsible for ensuring all issues documented on the trucks were fixed properly and up to quality standards before completing the final documentation needed for trucks to leave for dealerships
- Complete and total knowledge to do a entire inspection of trucks before the trucks leave the Peterbilt Assembly Plant which including (specs, chassis inspections, 5th wheel inspections, wheel/tire inspections, engine bay inspection of all air lines, harnesses' and mechanical features, all air and electric components, all cab/sleeper components, and all fastener components.)
- Worked with colleagues to come up with processes' that would deliver a better quality product to our customers
Assembly Line Specialist
Peterbilt Motor Company (PACCAR)
01.2019 - 08.2022
- Primary duties include reading blueprints to assemble Peterbilt trucks
- Installed air tanks, and tightened multiple components before the truck left the frame line
- Installed logos, crowns, fender support brackets, and other components of a Peterbilt truck
- Primary title was by-off (inspector of hoods) before they were bolted onto chassis
- Knowledgeable on using all tools and equipment needed to complete the job
Patient Access Specialist
Baylor Emergency Medical Center
07.2016 - 07.2018
- Primary duties include managing the front office, answering telephone calls for busy hospital and routing them to correct department
- Assisting patients with their questions and concerns
- Collecting payments from patient upon discharge from hospital
- Ensuring all compliance paperwork is complete by patients
Compliance Administrator/Claims Administrator
Careington International Corporation
12.2013 - 11.2016
- Ensured employee compliance with the healthcare compliance and business ethics policies and guidelines
- Lead training initiatives, conducted investigations of alleged non-compliance, and audited and monitored business activities
- Identified and determined areas of external and internal risk based on company policies, and FDA laws and regulations
- Overseen the work of functional leads responsible for audit, monitoring, investigations, privacy and training to ensure effective and successful mitigation of identified risks
- Achieved key compliance objectives in a timely manner and in coordination with business operations and sales training
Call Center Representative
Careington International Corporation
01.2012 - 12.2013
- Answered telephone calls for a high call volume center dealing with discount medical plans
- Enrolled members into discount medical plans
- Assisted customers with their questions and concerns
- Promotion within company
Education
High School Diploma -
Billy Ryan High School
Denton, Texas01.2012
Skills
- Full Truck Knowledge / Technical Diagnosing Knowledge
- Data entry
- Managing records
- Legal regulations
- Regulatory compliance
- Quickbooks
- Microsoft software
- Microsoft Office
- Excel
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Organizing and Prioritizing Work
- Effective Communication
- Decision-Making
Timeline
Warranty Specialist
Peterbilt
02.2024 - Current
Quality Assurance Specialist
Peterbilt Motor Company (PACCAR)
08.2022 - 02.2024
Assembly Line Specialist
Peterbilt Motor Company (PACCAR)
01.2019 - 08.2022
Patient Access Specialist
Baylor Emergency Medical Center
07.2016 - 07.2018
Compliance Administrator/Claims Administrator
Careington International Corporation
12.2013 - 11.2016
Call Center Representative
Careington International Corporation
01.2012 - 12.2013
High School Diploma -
Billy Ryan High School
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