Myles Barnes
Farmington Hills,MI
Summary
Experienced in six years of experience in overseeing operations and providing excellent customer service. Skilled in leadership, teamwork and time management. Widely recognized for strong communication and adaptability. Committed to driving efficiency and delivering exceptional service.
Overview
8
8
years of professional experience
Work History
Chief Operating Officer
Off Track Media
Dearborn, MI
08.2025 - Current
- Developed and implemented streamlined processes for clients and to get them scheduled to work with our photographers and videographers.
- Collaborate with outside partners to further expand brand reach and building a network with other photographers and videographers
- Responsible for managing off track medias day-to-day operations and implementing and approving business strategies to insure that we are able to provide exceptional services to our customers
- Tracking numbers through social media to calculate what brings in the best engagement for our company.
Service Support Advisor
Rivian
13250 Haggerty Rd, Plymouth
10.2024 - Current
- Assisted Rivian owners with vehicle inquiries, charging, connectivity education, and service intake. Supported customer interactions through various channels including phone, email, chat, and SMS/text.
- Executed triage of vehicle concerns through effective listening and comprehension skills via phone and other reporting methods.
- collaborated with roadside teams to effectively resolve complex roadside situations
Crew member
Trader Joe’s
Bloomfield Hills
11.2022 - Current
- Customer assistance by answer questions about products, services, and pricing, and helping customers in finding desired merchandise
- Stocking Shelves and ensuring that all items are properly labeled and priced while stocking shelves with products
- Checkout Assistance, process customers’ orders, take payments, and provide change back to them
- Creating a Welcoming Environment, all while making sure every customer has a fun, friendly, and informative shopping experience
Verizon sales expert
Verizon
Novi
02.2024 - 10.2024
- Monitoring sales activity and tracking against quota
- Delivering exceptional customer service pre and post-sale
- Proactively contacting/emailing customers with upgrade suggestions
- Coordinating and attending promotional events
- Maintaining expert knowledge on latest Verizon product offerings
- Generating new leads via referrals and community networking
Sales advisor
Best Buy
Novi
11.2021 - 09.2023
- Assisting customers with locating merchandise
- Operating the cash register as needed throughout their shift
- Up-selling additional warranty protection and other store offers
- Maintaining current knowledge of new technological trends for their work area
- Answering any questions customers may have about potential purchases
Fuel Manager
Kroger
Farmington Hills
06.2018 - 07.2022
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Participate in the inventory process
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
- Train department associates on inventory/stocking and computer assisted ordering responsible for fuel delivery and documentation of fuel inventory
- Process fuel, merchandise, and lottery sales quickly and accurately
Retail team member
Panera Bread
Farmington Hills
02.2021 - 05.2022
- Operate cash registers and payment processing equipment to handle transactions, apply discounts or promotions, and issue receipts
- Maintain cleanliness and organization in the dining area, including wiping down tables, sweeping floors, and restocking condiments and utensils.
Education
High School diploma - undefined
North Farmington High school
Skills
- Customer service
- Teamwork
- Leadership
- Time management
- Inventory management
- Communication skills
AWARDS
2020 recipient of the Rise and Thrive award, Farmington Public Schools
Timeline
Chief Operating Officer
Off Track Media
08.2025 - Current
Service Support Advisor
Rivian
10.2024 - Current
Verizon sales expert
Verizon
02.2024 - 10.2024
Crew member
Trader Joe’s
11.2022 - Current
Sales advisor
Best Buy
11.2021 - 09.2023
Retail team member
Panera Bread
02.2021 - 05.2022
Fuel Manager
Kroger
06.2018 - 07.2022
High School diploma - undefined
North Farmington High school