Myles Curry
New York,NY
Summary
Dynamic and customer-focused professional with extensive experience, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through strong communication and multitasking skills. Recognized for boosting sales by confidently upselling menu items while maintaining cleanliness and compliance with health regulations. A dedicated team player committed to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Bartender, Server, Togo Specialist
Red Lobster
01.2024 - 04.2025
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties as well as setting up for incoming shift,
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Cultivated warm relationships with regular customers.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Host, Server, Bartender
O'Charley's Restaurant & Bar
08.2020 - 12.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Merchandise Sales Associate
Disney College Program
01.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
Cross Utilized Agent
SkyWest Airlines
02.2021 - 01.2022
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
- Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
- Enhanced customer satisfaction by providing efficient check-in and boarding services.
- Facilitated positive customer experiences by proactively assisting passengers during irregular operations such as weather delays or technical issues affecting their flights.
- Loading and unloaded customer luggage, airfreight, on and off aircraft.
- Coordinated aircraft servicing activities – including fueling, catering, cleaning – ensuring minimal downtime between flights.
- Greeted passengers, issued tickets, shared seat assignments, checked baggage, boarded flights, and re-booked passengers.
Education
Bachelor of Arts - Musical Theater
James Madison University
Harrisonburg, VA08-2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Patience and tolerance
- Cleanliness and hygiene
- Complex Problem-solving
- Memory retention
- Food service
Timeline
Bartender, Server, Togo Specialist
Red Lobster
01.2024 - 04.2025
Merchandise Sales Associate
Disney College Program
01.2022 - 07.2022
Cross Utilized Agent
SkyWest Airlines
02.2021 - 01.2022
Host, Server, Bartender
O'Charley's Restaurant & Bar
08.2020 - 12.2024
Bachelor of Arts - Musical Theater
James Madison University
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