- working on cars
- the gym
- trying new restaurants
Michael Zak
HAMBURG
Summary
Dynamic hospitality professional with extensive experience at J P Fitzgeralds, excelling in customer service and responsible alcohol service. Proven ability to multitask effectively while training new staff and enhancing guest experiences. Known for clear communication and an engaging personality, ensuring a welcoming atmosphere in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Bartender, Host, Bar Back, Expo, Togo
J P Fitzgeralds
Hamburg, NY
08.2021 - Current
- Head Host of Front of House, run wait list, run drinks, run food, buss tables
- bartender, serve food, serve drinks, make drinks for the restaurant
- Barback, stock liquor and Beer, clear and clean the bar and bar room
- expo, run food to the bar and restaurant, plate food for servers and bartenders
- togo, prepare food for the arrival of customs
- train new bussers, hosts, and barbacks
Education
No Degree - Engineering
Erie Community College
Buffalo, NYNo Degree - Mechanical Engineering
SUNY At Buffalo
Buffalo, NY05-2028
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Engaging personality
- Customer service expertise
- Responsible alcohol service
- Payment processing
- Handling difficult customers
- Cash register operation
- Menu memorization
- Memory retention
- Hospitality service expertise
- Food service
Interests
Timeline
Bartender, Host, Bar Back, Expo, Togo
J P Fitzgeralds
08.2021 - Current
No Degree - Engineering
Erie Community College
No Degree - Mechanical Engineering
SUNY At Buffalo