Myles Mckeown
Del Mar,CA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in a highly competitive environment.
Overview
13
13
years of professional experience
Work History
General Manager
ALCE 101
Solana Beach, CA
06.2021 - Current
- Maintained historically low labor percentage to maximize profit without sacrificing service standards
- Ensured all operations were done properly and efficiently
- Took daily, and monthly inventory
- Ordered all beverages NA and Alcohol
- Wrote weekly schedule
- Daily time edits
- Extended knowledge of POS and troubleshooting
- Assured that all staff was performing to company standards and procedures
- Created long lasting relationships with guests
Banquet Server
Pacifica Del Mar
Del Mar, CA
04.2021 - 02.2024
- Specialized in large parties often over 100 people
- Oversaw timing for courses and kept in constant communication with the kitchen
- Entered and rang in large orders correctly
- Ensured guest satisfaction by consistently checking in for any needs
- Worked closely with staff to ensure all policies and guidelines were followed
- Anticipated guests needs to ensure above and beyond service
Server/ Bartender
Sbicca an American Bistro
Del Mar, CA
03.2014 - 01.2024
- Demonstrated excellent service to a wide variety of guests
- Crafted and prepared cocktails in a fast paced, busy environment
- Worked as a team with all staff to ensure the best flow of service
- Gained extensive knowledge of food and wine
- Created long lasting relationships, and friendships with regular guests
- Always maintained a clean and proper work environment
General Manager
The Curious Fork
Solana Beach, CA
02.2012 - 07.2014
- Brought in new staff and ensured proper training
- Wrote weekly schedule
- Ordered all food and beverage for the restaurant
- Extensile knowledge in coffee and teas
- Ensured guest satisfaction and repeat business by creating reward incentives
- Managed all social media accounts
Education
Torrey Pines High School
San Diego, CA06-2012
Sound Engineering
Palomar College
San Marcos, CASkills
- Workflow Planning
- Conflict resolution
- Vast knowledge of multiple POS systems
- Proficient in Google Docs/ Microsoft Excel
- Proficient in accounting
- Knowledge retention
Timeline
General Manager
ALCE 101
06.2021 - Current
Banquet Server
Pacifica Del Mar
04.2021 - 02.2024
Server/ Bartender
Sbicca an American Bistro
03.2014 - 01.2024
General Manager
The Curious Fork
02.2012 - 07.2014
Torrey Pines High School
Sound Engineering
Palomar College
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