Myles P. Davis
New York,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Customer Engagement Specialist
We Push For Peace
New York, NY
01.2024 - Current
- Analyze customer feedback data to identify areas for improvement in service delivery.
- Coordinated with cross-functional teams across departments such as Loss Prevention, Safety Officers and Community Partners
- Developed and implemented customer engagement strategies to increase customer satisfaction.
Customer Care Representative
TJ Max
New York, NY
04.2023 - Current
- Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
- Loaded outgoing freight onto trailers in accordance with company guidelines.
- Communicated effectively with team members regarding shipment arrivals and departures.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Customer Service Representative
Burlington Coat Factory Warehouse
New York, NY
11.2022 - 03.2024
- Received and stored incoming stock items.
- Sorted items into appropriate categories for shelving.
- Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
- Collaborated with other departments to ensure prompt resolution of customer issues.
Greenkeeper
Summer Youth Employment Program NYC (El Barrio Ope
New York, NY
07.2018 - 09.2020
- Removed leaves, clippings and debris with blowers or collection methods.
- Kept appearance of public park neat and professional with daily mowing, trimming and maintenance.
- Trimmed flowers and cleaned flower beds.
Education
High School Diploma -
Harlem Village Academies
New York, NYSkills
- Cash Handling
- Customer Service
- Merchandise Restocking
- Guest Services
- Customer Complaint Resolution
- Product Merchandising
- Customer inquiries
- Loss Prevention
- Merchandise Rotation
- Security Monitoring
Timeline
Customer Engagement Specialist
We Push For Peace
01.2024 - Current
Customer Care Representative
TJ Max
04.2023 - Current
Customer Service Representative
Burlington Coat Factory Warehouse
11.2022 - 03.2024
Greenkeeper
Summer Youth Employment Program NYC (El Barrio Ope
07.2018 - 09.2020
High School Diploma -
Harlem Village Academies