Myles Rodriguez
Whittier,CA
Summary
Business administration graduate with a marketing focus from California State University, Fullerton. Over 7 years of experience in customer service, team leadership, and administrative operations. Demonstrated ability to meet deadlines and drive results in corporate and fast-paced environments. Strong interpersonal and communication skills, with experience in hospitality, retail, and coaching.
Overview
9
9
years of professional experience
Work History
Crew Member
Trader Joes
La Habra, California
11.2025 - Current
- Delivered customer service by addressing product inquiries to enhance shopping experience.
- Processed transactions accurately at cash register to ensure smooth customer purchases.
- Maintained store organization through efficient restocking and shelf management.
- Collaborated with team members to ensure operational efficiency during peak hours.
Lead Peer Support Specialist
Clarvida Oasis
01.2018 - 06.2025
- Promoted to lead / supervisor position in 2021, overseeing team coordination and workflow
- Provided direct support to clients through in-person and over the phone engagements to provide mental health services
- Consistently met and exceeded program goals and deadlines, contributing to overall service effectiveness
- Trained and mentored new staff to maintain service standards
- Supervised a team of 3 with tasks including: Weekly time sheet approvals, individual supervision sessions and delegation of tasks.
- Coordinated monthly client groups, creating calendars and flyers with Canva, Adobe Photoshop, and Microsoft Word to enhance client engagement
- Managed program cash flow monthly, ensuring accurate tracking, reporting, and reconciliation of funds using Windows Excel
Food Service Crew Member
The Viking Truck
03.2017 - 05.2019
- Operated in high-volume, fast-paced restaurant environment to deliver timely service
- Utilized POS systems for accurate order management and efficient cash handling
- Collaborated with team members to provide quality service and streamline operations
- Acquired skills in food preparation, customer service, and multitasking in a restaurant setting
Education
Bachelor of Arts - Business Administration, Marketing
California State University, Fullerton
Fullerton, CA01-2022
AA degree - Business Transfer
Fullerton College
Fullerton, CA01-2018
Skills
Customer service expertise
Customer engagement
Cash handling experience
Team collaboration
Collaboration and coordination
Time management skills
Attention to detail
Effective communication
Adaptability to change
Windows expertise
Timeline
Crew Member
Trader Joes
11.2025 - Current
Lead Peer Support Specialist
Clarvida Oasis
01.2018 - 06.2025
Food Service Crew Member
The Viking Truck
03.2017 - 05.2019
Bachelor of Arts - Business Administration, Marketing
California State University, Fullerton
AA degree - Business Transfer
Fullerton College