MYLES C. PARHAM
Hampton,VA
Summary
Knowledgeable and dedicated Cyber Security Professional with extensive experience in customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Cashier, product sales
BJs, Wholesale Club
Hampton , Virginia
02.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Assisted customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Completed inventory counts and ordered merchandise.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Style Consultant (Men)
Target
Norfolk, VA
11.2020 - 09.2021
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Organized department display and merchandise for sales presentation
- Performed point of sales as store cashier
- Analyzed suitable colors, cuts and designs for clients outfits, jewelry and makeup.
- Researched current fashion trends and competitor activity.
Mac Solutions Consultant
GET Marketing, Apple
Norfolk, VA
06.2019 - 08.2019
- Provided product demonstrations on Apple devices
- Served as Apple consultant on iPhone and iPad sales
- Performed inventory management and restocking of products
- Completed Apple SEED Level 20 Training
- Extensive knowledge of Apple products and accessories contributing to increased sales
- Implemented corrective actions to fix root causes of various issues.
Laborer
Norfolk Naval Exchange
Norfolk, VA
02.2019 - 06.2019
- Maintained and replenishes rack storage in multiple sales departments
- Responsible for staging mall entrances in tidy organized manner for pleasing initial customer experience
- Assisted customers with large parcels in Parking as needed, supports sales personnel on sales floor as required
- Retrieved and wheeled carts and flatbeds to store entrance ensures that items are clean and free of debris and weather effects
- Recognized and reported potential project challenges and assisted with solutions.
Food Preparation and Cashier
Water Country USA/Busch Gardens
Williamsburg, VA
05.2015 - 08.2018
- Monitored and maintained quality of finished food products as cook and server
- Maintained sales information for audit and balance daily as cashier o Sustained clean food prep areas as defined company and State health standards
- Restocked food prep workstation and customer areas as required
- Worked on night closing team prepping entire restaurant for next day service
- Trained new personnel form foreign exchange program with various first languages
Food Stocker
Walmart
Hampton, Virginia
10.2017 - 02.2018
- Replenished and restocked frozen perishable items, arrange products and shelving in neat manner -Sustained shelf inventory during active store hours
- Assisted and provided help, support and directions to customers as needed
- Interacted and coordinated with co-workers on night stocking team
- Maintained awareness and promoted weekly store sales to customers
- Assisted with store accountability during store inventory
Education
Bachelor of Science - Cyber Security, Risk Management & Insurance
Senior, Old Dominion University
Norfolk, VA05.2022
Skills
- CompTIA Security SYO-601 Certification
- Tenable Nessus Vulnerability Scanner Autopsy/Sleuth Kit
- Nmap/Zenmap Security Scanner Aircrack -ng
- Wireshark John the Ripper
- Installed and secured various operating systems Experience in C
- Coding, proficient in Microsoft Office suite, experience with basic troubleshooting of MS Windows
- 10/11 and MAC IOS 122 Operating systems Applied security policies on Windows OS resulting
- From vulnerability scans Practical experience with various security tools and introductory
- Experience with digital forensic tools Through courses of study performed packet analysis through
- Network miner, decryption of WPA & WEP wi-fi networks and securing of firewalls
- Identified findings cumulating extensive mock incidents, prepared response reports after
- Implementation of forensic analysis tools Completed various scenarios and exercises associated
- With establishing and implementing corporate risk policies and determining liability and legal
Timeline
Cashier, product sales
BJs, Wholesale Club
02.2022 - Current
Style Consultant (Men)
Target
11.2020 - 09.2021
Mac Solutions Consultant
GET Marketing, Apple
06.2019 - 08.2019
Laborer
Norfolk Naval Exchange
02.2019 - 06.2019
Food Stocker
Walmart
10.2017 - 02.2018
Food Preparation and Cashier
Water Country USA/Busch Gardens
05.2015 - 08.2018
Bachelor of Science - Cyber Security, Risk Management & Insurance
Senior, Old Dominion University
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