Mylie Marshall
Puyallup,WA
Summary
Energetic Camp Counselor guides campers of all ages in outdoor activities and recreational events. Engages with youth to support skills building and model positive interactions. Ambitious leader adapts to arising problems and challenges. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
3
3
years of professional experience
Work History
Seasonal Associate
JCPenney
10.2024 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Participated in training programs to enhance product knowledge and customer service skills.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Camp Counselor
Camp Oh Ah Lay Lay
06.2023 - 07.2024
- Offered caring emotional and social support to children experiencing difficult events
- Enforced consistent camp policies to keep campers safe
- Responded swiftly to emergency situations, assessed injuries and administered first aid
- Resolved occasional fights between children and addressed behavioral issues
- Fostered positive learning environment, demonstrated positive behaviors and modeled teamwork
- Communicated with parents, providing updates and answering questions about camp activities
- Exposed campers to new activities and sports at age-appropriate paces
- Greeted and introduced new campers to staff and other campers
- Monitored camper behavior during free time, ensuring adherence to camp rules and expectations
- Administered first aid and reported injuries to appropriate personnel
- Acted as role model for young campers by demonstrating responsibility, respect, and kindness at all times
- Organized and led recreational activities for campers
House Cleaner
Elsa Moraila
06.2022 - 08.2022
- Cleaned target number of homes weekly to desired standard
- Swept, scrubbed and waxed floors using brooms, mops, or powered scrubbing and waxing machines
- Cleaned carpets, upholstered furniture and draperies using vacuum cleaners and shampooers
- Emptied wastebaskets and transported trash and waste to disposal areas
- Vacuumed and shampooed carpets, rugs and upholstered furniture
- Cleaned kitchen surfaces, dishes and utensils daily
- Washed windows, ceilings and walls with proper techniques for optimum results
- Managed time effectively to complete assigned tasks within allotted schedules
- Completed cleaning duties on time and according to schedule
Education
High School Diploma -
Rogers High School
Puyallup, WA06.2026
Skills
- CPR Certification
- First Aid Certification
- Child Supervision
- Food Handler Card
- Parental Communication
- Positive Reinforcement
- Peer Mentoring
- Activity Planning
- Group leadership
- Decision-Making
- Creative Mindset
- Multitasking
Timeline
Seasonal Associate
JCPenney
10.2024 - 01.2025
Camp Counselor
Camp Oh Ah Lay Lay
06.2023 - 07.2024
House Cleaner
Elsa Moraila
06.2022 - 08.2022
High School Diploma -
Rogers High School
Similar Profiles
Julie DearingJulie Dearing
Supervisor at JCPenneySupervisor at JCPenney
CHARLOTTE DELOWERYCHARLOTTE DELOWERY
Sales Associate at JCPenneySales Associate at JCPenney
Diego GamboaDiego Gamboa
Sales Floor Supervisor at JCPenneySales Floor Supervisor at JCPenney