Myoreen TRIPLETT
Beaverton,US
Summary
Senior Governance & Control Specialist with strong experience supporting ERM programs, governance frameworks, and operational risk processes within financial institutions. Skilled in executing Risk and Control Self-Assessments (RCSA) to ensure alignment with operational risk frameworks; identifying, assessing, and documenting risks and controls; and providing clear risk and control guidance to business partners. Adept at identifying automation opportunities, optimizing control processes, and supporting issue root cause analysis and remediation plans. Recognized for delivering concise, actionable risk reporting and strengthening internal control environments.
Management professional with a strong track record in driving organizational success. Skilled in strategic planning, process optimization, and resource management. Known for fostering team collaboration and delivering results in dynamic environments. Highly adaptable, reliable, and focused on achieving operational excellence.
Overview
21
21
years of professional experience
Work History
Senior Control Management Specialist
Wells Fargo N.A.
Beaverton, OR
04.2019 - 04.2025
- Managed a pipeline of Moderate, High, Critical, and MRA issues, tracking from issue identification to resolution, supporting effective corrective actions and controls implementation, demonstrating my ability to work autonomously and manage multiple assignments effectively.
- Identified, assessed, and mitigated current and emerging risk exposures within Control Management, ensuring alignment with regulatory requirements and business policies.
- Provided risk management guidance to business units on process design, control implementation, and remediation strategies.
- Evaluated the impact of business decisions and controls, producing reports and recommendations for leadership.
- Developed and implemented strategic initiatives to improve customer satisfaction metrics.
- Coordinated with internal departments to streamline operations and improve overall company efficiency.
- Developed strong relationships with stakeholders, ensuring clear communication and alignment on project objectives.
- Analyzed operational data to identify trends and drive informed decision-making.
Operational Risk Consultant 2
Wells Fargo N.A.
Beaverton, OR
01.2014 - 01.2019
- Reviewed and evaluated proposed business process changes through the Servicing Change Control process, identifying potential risks and recommending solutions to ensure compliance with regulatory, investor, and internal policy requirements.
- Conducted root cause analyses of customer-impacting issues, including tool errors, process failures, and control gaps; recommended corrective actions and identified opportunities to strengthen controls.
- Performed and documented risk assessments for Change Control and Customer Impact processes, ensuring accurate tracking and reporting.
- Advised business units on operational risk matters, guiding to support compliance and minimize customer harm.
- Monitored daily operations to identify emerging risks or incidents with potential financial or reputational impact.
Loan Administration Manager 1/Bank Officer
Wells Fargo N.A.
Beaverton, OR
12.2007 - 01.2014
- Supervised and developed a production team, providing training, coaching, and performance feedback to maintain quality and compliance standards.
- Recommended and implemented process improvements to strengthen operational efficiency and reduce risk.
- Facilitated process reviews to identify gaps, streamline workflows, and ensure adaptability in a changing regulatory environment.
- Ensured all procedures complied with state and federal regulations as well as internal policies, particularly in relation to collection practices.
- Reviewed, analyzed, and executed foreclosure legal documents as an authorized bank officer, ensuring accuracy and regulatory compliance.
Operations Manager - Foreclosure
Wells Fargo N.A.
Beaverton, OR
01.2007 - 12.2007
- Oversaw daily operations across multiple departments, ensuring adherence to policies and maximizing process efficiency.
- Recruited, coached, and managed team members, supporting professional growth and maintaining high performance standards.
- Guided staff in resolving escalated complaints and complex issues, ensuring fair handling and alignment with regulatory requirements.
- Authored and maintained operational policies and procedures to strengthen compliance with organizational and industry standards.
- Analyzed customer feedback and implemented process improvements to reduce complaints and enhance service quality.
Worklead 2 / Loss Mitigation
Wells Fargo N.A.
Beaverton, OR
01.2004 - 01.2007
- Authored and updated procedural documentation; delivered monthly performance scorecards; and provided coaching, training, and feedback to enhance team effectiveness.
- Managed multiple priorities in a fast-paced environment, demonstrating adaptability, flexibility, and strong organizational skills.
Education
Management and Organization Leadership - Business Administration
George Fox University
Newberg, OR, US04.2022
Business Management Degree - Business Administration
Portland Community College
12.2019
Skills
- Enterprise Risk Management
- Cross-Functional Collaboration
- Teamwork and Collaboration
- Governance and Controls
- Risk Identification, Assessment, and Mitigation
- Enterprise Policy and Procedure Alignment
- Internal Controls and Quality Assurance
- Risk and Control Self-Assessment
- Regulatory Compliance and Policy Alignment
- Issue Management
- Operations management
- Business analysis
- Organizational development
languages
Pohnpeian
Fluent
Timeline
Senior Control Management Specialist
Wells Fargo N.A.
04.2019 - 04.2025
Operational Risk Consultant 2
Wells Fargo N.A.
01.2014 - 01.2019
Loan Administration Manager 1/Bank Officer
Wells Fargo N.A.
12.2007 - 01.2014
Operations Manager - Foreclosure
Wells Fargo N.A.
01.2007 - 12.2007
Worklead 2 / Loss Mitigation
Wells Fargo N.A.
01.2004 - 01.2007
Business Management Degree - Business Administration
Portland Community College
Management and Organization Leadership - Business Administration
George Fox University