Myra Ah Mu
Puyallup
Summary
Customer service professional skilled in loss prevention and POS systems. Delivers effective service methods while prioritizing consumer needs and supporting company values. Strong communicator with a background in money handling, merchandising, and team leadership. Committed to enhancing team efficiency and customer satisfaction through targeted training and performance improvements.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Transportation Security Officer
Department Of Homeland Security, TSA
Seattle
10.2025 - 05.2026
- Screened passengers and luggage for prohibited items, ensuring safety and adherence to security protocols.
- Conducted thorough inspections to verify compliance with security regulations and enhance overall security measures.
- Collaborated with law enforcement to effectively address potential security threats, ensuring rapid response and public safety.
Order Processor/Stocker
O'Reillys Auto Parts
Puyallup
08.2022 - 01.2024
- Executed warehouse orders for timely delivery or pickup, ensuring accuracy and adherence to schedule.
- Receiving and processing warehouse stock products.
- Inspected stock for damage and wear, reported discrepancies to relevant parties, and efficiently marked and labeled items for inventory management.
- Performed warehouse inventory and kept high quality standards high for audits.
- Collaborated with supervisors and coworkers to enhance workflow and productivity.
Cashier/Stocker
The Shoe Tree
Pago Pago
08.2019 - 06.2022
- Greeted customers and addressed informational requests to enhance customer experience.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned items and checked pricing on cash register for accuracy.
- Counted bills at beginning of shift, balanced and reconciled register to ensure accuracy of financial transactions.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Bagged, boxed, or gift-wrapped sold merchandise to meet customer preferences and enhance satisfaction.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of stock room and production floor.
Office Associate
American Samoa Community College
Malaeimi
11.2019 - 06.2020
- Filed and retrieved records to support business operations and enhance team productivity.
- Managed office inventory by restocking supplies and processing purchase orders to ensure availability.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Screened visitors and directed to specific location for office safety.
- Coordinated calendars and scheduled appointments based on availability and workload to optimize scheduling.
- Updated financial, customer and business records in company databases.
Education
AA - Political Science
American Samoa Community College
Pago Pago, AS 06.2017 - 05.2020
High School Diploma -
Marist High School
Pago Pago, AS 08.2013 - 06.2017
Skills
- Screening procedures
- Customer service
- Security procedures
- Effective communication
- Problem solving
- Attention to detail
- Passenger communication
- Customer assistance
- Team collaboration
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
10.2025 - 05.2026
Order Processor/Stocker
O'Reillys Auto Parts
08.2022 - 01.2024
Office Associate
American Samoa Community College
11.2019 - 06.2020
Cashier/Stocker
The Shoe Tree
08.2019 - 06.2022
AA - Political Science
American Samoa Community College
06.2017 - 05.2020
High School Diploma -
Marist High School
08.2013 - 06.2017