Myra Delicato
Sterling Heights,MI
Summary
Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Tony's Pizzeria & Family Restaurant
03.2019 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Cashier
Speedway Gas Station
11.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
No Degree - Sociology
Macomb Community College
Warren, MIHigh School Diploma -
Warren Mott High School
Warren, MI06.2020
Skills
- Service Quality
- Cash Handling
- Food Safety Understanding
- Safe Food Handling
- Cleaning and Sanitizing
- Customer Assistance
Timeline
Cashier
Speedway Gas Station
11.2020 - 02.2021
Restaurant Waiter
Tony's Pizzeria & Family Restaurant
03.2019 - Current
No Degree - Sociology
Macomb Community College
High School Diploma -
Warren Mott High School
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