Myra Glover
Mundelein
Summary
Result-focused Supervisor with exceptional experience leading teams, committed in delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Demonstrated the ability to switch priorities and move quickly among different tasks. A proven leader who serves with heart.
Overview
18
18
years of professional experience
Work History
Receiving Supervisor
CDW
01.2024 - Current
- Evaluate employee performance by coaching and training.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Reduced inventory discrepancies by conducting regular cycle counts and addressing root causes of variances.
- Enhanced team productivity with effective delegation of tasks and consistent follow-up on progress.
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
- Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
- Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Collaborated with procurement department to resolve invoice discrepancies and expedite inbound deliveries.
- Developed strong relationships with carriers, resulting in improved communication and timely deliveries of inbound shipments.
- Established cross-functional collaboration with other departments, improving overall warehouse workflow efficiencies.
- Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Conducted employee training and onboarding processes with strategic goals in mind.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Stocking Supervisor
CDW
06.2021 - 12.2023
- Assist with managing all areas of Stocking department with 36 team members.
- Maintain team efficiency, organize workflows and coordinate stocking consolidation.
- Create work schedules to maintain deadlines and fully staff shifts.
- Evaluate employee performance by coaching and training.
- Manage stocking related reports, SDP Tote/tags, Relabel/Consignment and management inbox.
- Support Management on special projects.
Customer Returns Supervisor
CDW
01.2017 - 06.2021
- Managed Customer Returns area with 12 direct reports.
- Effectively performed supervisory tasks and expectations.
- Created, implemented and enforced RMA Preferred Methods.
- Collaborated with multiple departments on projects and process improvements.
- Assisted with RMA fun events for coworker engagement.
Vendor Returns Warehouse Supervisor
CDW
10.2010 - 01.2017
- Successfully managed Vendor Returns area and supported 7 direct reports.
- Effectively performed supervisory tasks and expectations.
- Led multiple VRMA process improvements and initiatives.
- Maintained VRMA Inventory Accuracy of 99%.
- Partnered with multiple teams on process improvements and system enhancement projects.
- Maintained Coworker Engagement.
Shipping Supervisor
CDW
01.2006 - 10.2010
- Supervised shipping team of 15 coworkers.
- Effectively managed team across multiple work areas and performance management.
- Trained and coached Shipping Research Team.
- Worked on special project and process improvements.
Education
High School Diploma -
Schurz High School
Chicago, Illinois05.1991
Skills
- Managing Operations and Efficiency
- Motivating Performers
- Performance Tracking and Evaluations
- Multitasking and Organization
Accomplishments
Emerging Leaders Program
Lean Six Sigma White Belt
Change Management
WON Summit 2017-2019
Affiliations
CDW BRG Women's Opportunity Network
Recognition
2011 Supervisor of the Month
Timeline
Receiving Supervisor
CDW
01.2024 - Current
Stocking Supervisor
CDW
06.2021 - 12.2023
Customer Returns Supervisor
CDW
01.2017 - 06.2021
Vendor Returns Warehouse Supervisor
CDW
10.2010 - 01.2017
Shipping Supervisor
CDW
01.2006 - 10.2010
High School Diploma -
Schurz High School
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