Myra Opala
Battle Creek,MI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Overview
5
5
years of professional experience
Work History
Security Officer
Bronson Healthcare
Battle Creek, MI
01.2025 - 06.2025
- Collaborated with healthcare staff to address security concerns effectively.
- Assisted in emergency response procedures, providing support during incidents.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Emergency Department Clerk
Bronson Health Group
Bronson
05.2024 - 01.2025
- Reduced patient wait times with effective communication between medical professionals and accurate data entry.
- Improved patient experience by addressing inquiries and concerns with compassion and professionalism.
- Streamlined administrative tasks for optimal efficiency, allowing healthcare providers to focus on patient care.
- Coordinated communication between Emergency Room staff their support such as specialist and transportation.
- Facilitated seamless transitions from the emergency department to inpatient units or discharge locations through thorough documentation and communication efforts.
Real Estate Agent
Five Star Real Estate
01.2020 - 02.2023
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Provided exceptional support during the negotiation process, advocating for clients’ best interests at all times.
Education
Associate of Applied Science - Business Management
Kellogg Community College
Battle Creek, MI06.2027
High School Equivalency - undefined
Battle Creek, MI06.2016
Skills
- Strong organizational skills
- Microsoft software knowledge
- Contract formulation
- Policy evaluation and enforcement
- Negotiation
- Financing requirements
- Experienced with software applications
- Administrative Support
- Client management
- Proficient in Microsoft Office
- Effective independent contributor
- HIPAA Compliance
- Emergency protocols
- Medical Records Management
- Medical terminology proficiency
- Customer Service
- Problem-Solving
- Multitasking
- Epic Software Proficiency
Timeline
Security Officer
Bronson Healthcare
01.2025 - 06.2025
Emergency Department Clerk
Bronson Health Group
05.2024 - 01.2025
Real Estate Agent
Five Star Real Estate
01.2020 - 02.2023
High School Equivalency - undefined
Associate of Applied Science - Business Management
Kellogg Community College