Myra Page
JMU Dining Services
Harrisonburg,VA
1
Certification
23
years of professional experience
Residential support contributed to safe, structured care for adolescent boys and girls and adult men and women.,Therapeutic residential experience included support for intellectual disabilities, autism, emotional disturbances, behavior issues, mental illness, and substance abuse concerns.,Direct care background aligned with residential school home and facility environments.
Work History
Assistant Manager
1 Year- Led daily dining operations to maintain service consistency, sanitation compliance, and smooth guest flow.
- Directed frontline staff assignments and upheld service standards across multiple dining stations.
- Coordinated inventory control, ordering, and stock rotation to keep product available and limit waste.
- Prepared new employees in food safety, customer service, and campus dining procedures.
- Handled customer concerns promptly to support service recovery and positive dining experiences.
- Verified cash handling and point-of-sale activity to protect transaction accuracy and security.
- Partnered with kitchen and catering teams to coordinate meal production, events, and special service needs.
- Managed day-to-day operations to meet performance, quality, and service expectations.
- Maintained strong staff relationships to support positive work environment.
- Supported junior staff development by providing guidance in assigned roles.
- Guided new employees through onboarding to build confidence and role readiness.
- Opened and closed location, monitored shift transitions, and supported operational success.
Resident Supervisor
1 Year 7 Months- Maintaining security, custody and control over female/male juvenile detainees. Providing a safe and secure environment for residents and staff. Preparing residents for re-entry into their homes and their communities.
Mental Health Worker
5 Months- Working as a mental health worker at “Crossroads”. Completing visual q15 checks on patients with substance abuse and other mental illnesses for comfort and safety. Taking Vitals on patients and charting on a secured floor. Conducting therapeutic groups for patients and assisting all geriatric patients with ADL’s.
Direct Support Professional (DSP)
10 Months- Working with female clients with ID in their homes. Helping these clients become as independent as possible. Maintaining a safe, supportive therapeutic environment. Medication management. Completing progress notes. Transports clients to their day program and other scheduled activities.
Customer Service Lead-Office Assistant
3 Years 2 Months- Providing fast and friendly service to customers. Assisting, Customer Service Manager and Assistant Customer Service Manager with all front end duties. Office feast, evening shift. Counting tills, cash variances. Supervising evening cashiers.
RESIDENTAL INSTRUCTOR
6 Months- Responsibilities
- Assisting clients teenage girls/boys with mental disorders and behavior issues with daily living and the program. Providing therapeutic sessions, groups to assist with treatment. Monitoring clients health and safety.
COMMUNITY SERVICE ASSOCIATE I
10 Months- Working with clients with intellectual disabilities in their residential homes. Assisting them with personal care, ADL's. Preparing meals and administering medication. Transporting clients to day programs.
RESIDENT ADVISOR
3 Months- Maintaining security, custody and control over juvenile detainees, completing proper intakes of new arrivals, assuring safety of all residents and staff in a secured environment.
MENTAL HEALTH SPECIALIST
3 Years 2 Months- Assisting adolescent boys with behavior issues/MR with the program and daily living skills in a structured living environment. Providing all documentation on all residents. Maintaining a safe and secure environment.
CORRECTIONS OFFICER
1 Year- Maintaining security, custody and control over all female inmates.
Education
High School Diploma - General Academics
Bachelor's - Psychology
Skills
Improved hotel guest service and front-desk support.
Strengthened teaching support through guidance and assistance.
Boosted retail sales through responsive customer service.
Improved customer service experiences through clear communication.
Supported Alzheimer’s care with consistent attention.
Improved daily productivity through computer skills.
Supported management through routine operations.
Maintained CPR certification for emergency response readiness.
Provided long-term support for at-risk youth and adults with intellectual disabilities and mental health conditions for 10+ years.
Improved customer service delivery.
Supported nursing care activities.
Produced documents in Microsoft Word.
Improved record accuracy through documentation review.
Supported behavioral health care tasks.
Completed cash register transactions accurately.
Supported supervising responsibilities.
Recorded vital signs for care tracking.
Supported autism care needs.
Organized data in Microsoft Excel.
Contributed to sales outcomes.
Maintained accurate records in EMR systems.
Supported long-term care services.
Improved workflow through strong time management.
Supported addiction counseling efforts.
Strengthened customer service results.
Processed cash handling accurately.
Supported medication administration tasks.
Used Microsoft Office for 4 years to complete office work.
Documented vital signs.
Supported retail sales performance.
Personal Information
- Driving License: Driver's License
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
Handle With Care, January 2023 to Present, Current certification, Driver's License, Medication Aide, February 2022, Medication aide 32 hour course completed February 2022, CPR/First-Aid, February 2022 to 2025, Certified with CPR-First-Aid/AED, Current February 2022, CPI Certification, December 2023 to December 2024, Certified Medication Aide
Timeline
Assistant Manager
JMU Dining Services
10.2025 - CurrentRead More
Mental Health Worker
Augusta Health
08.2023 - 01.2024Read More
Resident Supervisor
Shenandoah Valley Juvenile Center
01.2023 - 08.2024Read More
Direct Support Professional (DSP)
Diversity-Richmond
01.2022 - 11.2022Read More
Customer Service Lead-Office Assistant
Food Lion
11.2018 - 01.2022Read More
RESIDENTAL INSTRUCTOR
Grafton Integrated Health Network
03.2016 - 09.2016Read More
COMMUNITY SERVICE ASSOCIATE I
REGION TEN Community Svc Board
06.2014 - 04.2015Read More
RESIDENT ADVISOR
Blue Ridge Juvenile Detention
06.2013 - 09.2013Read More
MENTAL HEALTH SPECIALIST
Liberty Point Healthcare Inc
08.2006 - 10.2009Read More
CORRECTIONS OFFICER
Fluvanna Women's Correctional Ctr
06.2003 - 06.2004Read More
Louisa County High School
High School Diploma from General Academics
Read More
Southern New Hampshire University
Bachelor's from Psychology
Read More