Hardworking and result oriented with a strong customer service satisfaction skill, handling and resolving issues with a positive attitude and upbeat team player.
Dedicated and self motivated in achieving goal, adoptive to a fast paced and under pressure working environment.
Dedicated to helping and providing support and care for youth.
Determined to help in making and keeping the youth center a safe space for youth.
Overview
2
2
years of professional experience
Work History
Youth Development Leader II
City And Borough Of Juneau
Juneau, AK
07.2022 - Current
Approached and mediated conflicts and challenging situations in calm and professional way.
Advocated for youth during difficult situations and connecting to needed services.
Participated in ongoing training to maintain and enhance knowledge of relevant mental health topics.
Built trust, rapport and helped youth by remaining calm, compassionate and empathize in variety of situations.
Worked with schools to engage youth in performing activities and tasks in the youth center such as internship program.
Used job-related software to compose or prepare incidents and technical reports.
Documented incidents or accidents according to established protocols.
Participated in professional development opportunities related to youth development.
Monitored facilities for cleanliness and safety hazards.
Established positive relationships with parents and guardians of our youth.
Youth Development Leader I
City And Borough Of Juneau
Juneau, AK
09.2021 - 07.2022
Provided guidance and support to youth and advocated during difficult situations by connecting to needed services.
Established positive relationships with parents and guardians of our youth.
Monitored facilities for cleanliness and safety hazards.
Created educational materials such as flyers, newsletters, handouts.
Encouraged youth to interact and provided numerous opportunities to engage with others and enjoy activities.
Built trust and rapport with youth and advocated to improve daily environments and long-term prospects.
Used job-related software to compose or prepare correspondence, case notes and technical reports
Participated in trainings to maintain and enhance knowledge of relevant mental health topics.
Education
Bachelor of Science - Foreign Service
Lyceum Of The Philippines University
Manila, Philippines
10-1991
Skills
Policy implementation
Critical thinking, decision making and problem solving
Coordination
Multitasking
Work ethic, teamwork and collaboration
Customer satisfaction and retention
Supervision
Knowledge in using Microsoft Word, Excel and Powerpoint software
Relationship Building
Dedicated Support
Self Motivation
Adaptability and Flexibility
Affiliations
Gardening last 2023
Organized and led Karaoke Night since 2022
Decorated Haunted House last 2021 and 2023
Created activities for Valentines Day 2023 and 2024
Created activities for Earth Day and Winter Solstice 2022
Timeline
Youth Development Leader II
City And Borough Of Juneau
07.2022 - Current
Youth Development Leader I
City And Borough Of Juneau
09.2021 - 07.2022
Bachelor of Science - Foreign Service
Lyceum Of The Philippines University
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