Myranda Cobb
Williamsport,PA
Summary
Versatile and results-driven professional with a proven track record at Systematic Help (Amazon), excelling in customer service and time management. Demonstrated ability to enhance customer satisfaction and streamline operations, leveraging strong teamwork and collaboration skills. Expert in safe driving and cash handling, significantly improving operational efficiency and fostering strong working relationships.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Systematic Help (Amazon)
07.2022 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Cashier/Bakery Clerk
Weis
01.2013 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer service experience by efficiently processing purchases and returns.
Assistant Manager
Fine Wine & Good Spirits
10.2017 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Hand Solderer
Primus Technology
10.2014 - 02.2016
- Implemented lean manufacturing principles within the workspace, reducing waste while enhancing overall productivity levels during hand-soldering tasks.
- Streamlined workflow processes through careful organization of tools and supplies necessary for successful completion of assigned tasks.
- Mentored new employees in proper hand-soldering methods, contributing to their skill development and overall job performance.
- Reduced rework and waste by consistently meeting stringent quality standards in hand soldering tasks.
- Improved product quality by accurately hand soldering components on printed circuit boards.
- Conducted thorough visual inspections of completed hand-soldering work to verify proper component placement and alignment, ensuring the highest level of quality control.
- Enhanced production efficiency with precise soldering techniques for various electronic assemblies.
- Utilized specialized tools such as microscopes, tweezers, and flux pens to perform detailed hand soldering tasks with precision.
- Welded metal components in vertical, overhead and flat positions.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Inspected welds for accuracy and conformance to specifications.
Education
High School Diploma -
Williamsport Area High School
Williamsport06.2024
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Safe Driving
- Time management skills
- Loading and unloading
- Heavy Lifting
- Strong Working Relationships
- Customer Support
- Cash Handling
- Management
Timeline
Delivery Driver
Systematic Help (Amazon)
07.2022 - 08.2024
Assistant Manager
Fine Wine & Good Spirits
10.2017 - 05.2022
Hand Solderer
Primus Technology
10.2014 - 02.2016
Cashier/Bakery Clerk
Weis
01.2013 - 06.2024
High School Diploma -
Williamsport Area High School
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