Resilient Population Health professional with 8+ years of experience advancing health equity and reducing disparities among underserved populations. Skilled in navigating complex systems and implementing adaptive strategies to meet patient and organizational needs. Proven ability to lead population health initiatives, influence stakeholders, and foster connections through culturally responsive, trauma-informed care, leveraging both professional expertise and lived experience to address barriers to care.
Overview
1
1
Certification
7
7
years of professional experience
Work History
CHW, Carceral Transitions Care Manager
Community Health Plan of Washington
REMOTE, WA
01.2025 - Current
Member intake interviews identified needs, risk concerns, and proper program placement for incarcerated populations.
Reentry planning connected probation, treatment providers, and community agencies with member needs.
Effective care coordination supported providers, nurses, and community partners in member re-entry services.
Educated members on local resources to enhance community reintegration after release from custody or incarceration.
Advocated for clients' rights during meetings with social service departments and housing authorities.
Individualized treatment plans aligned services with client goals and objectives.
Client assessments clarified needs, strengths, weaknesses, and risks.
Coordination with mental health professionals, substance abuse counselors, probation officers, and court personnel supported integrated services.
Housing, employment, and social service barriers were addressed for probationers.
Appointments, referrals, and follow-up support stayed organized around member care needs.
Accurate case documentation kept care management systems and health records current.
Connected CHPW care teams, primary care, and community resources to expand care access.
Patient referrals linked clients with appropriate community resources.
Washington Medicaid education improved understanding of benefits, care plans, and preventive services.
Health education supported better nutrition, physical activity, and disease prevention practices.
Facilitated communication between healthcare providers and community organizations. strengthened communication between healthcare providers and community organizations.
Continuity of care improved through collaboration with healthcare providers across patient services.
Continuity of care improved through collaboration with healthcare providers across patient services.
Community Health Worker
Community Health Plan of Washington (CHPW)
Greater Columbia Region
01.2023 - Current
- Provide whole-person care to Medicaid and Medicare recipients across Washington, with a focus on addressing Social Determinants of Health (SDoH) and reducing health disparities in underserved communities.
- Managed dynamic caseload of 30+ members, providing individualized support through internal and external referrals to enhance access to care.
- Conducted field-based outreach, visiting members in homes and communities to facilitate access to care and resources.
- Utilize motivational interviewing techniques to build trust, identify member goals, and empower individuals to take an active role in their health journey.
- Collaborate with local stakeholders and community organizations to bridge systemic gaps and deliver culturally competent, equitable care.
- Advocate for inclusive practices and services that reflect the diverse backgrounds and needs of the populations served.
- Supported members in navigating complex healthcare systems, connecting them to essential services like housing, food, transportation, and behavioral health to improve overall well-being.
Community Health Worker
Providence St. Mary's Medical Center
Walla Walla, WA
01.2020 - 01.2023
- Managed case coordination for high-risk patients, addressing social determinants of health to decrease emergency department overutilization.
- Partnered with medical professionals, caregivers, and families to assess needs, establish goals, and track progress in a supportive environment.
- Facilitated safe discharge planning by developing SMART goals and tailored care plans for individual patients.
- Maintained detailed documentation using electronic medical record systems including EPIC, HEDIS, and Care Connect.
Lead Community Health Worker – Care Connect Program
Providence St. Mary's Medical Center
Walla Walla, WA
01.2020 - 01.2021
Acted as the central hub for the Care Connect Program, collaborating with Washington Department of Health during the COVID-19 pandemic.
- Managed an emergency isolation shelter for unhoused individuals diagnosed with COVID- 19, ensuring safe and supportive care in a hospital wing repurposed for this initiative.
- Provided direct support to vulnerable community members by delivering essential resources and services to their doorsteps.
Education
Bachelor of Science - Psychology
Portland State University
Portland, OR
01-2026
Bachelor of Science - Psychology
Boise State University
Boise, ID
01-2025
Associate of Arts - Human and Social Services
Walla Walla Community College
Walla Walla, WA
01-2019
Skills
Crisis intervention
Crisis Management
Crisis Support
Motivational interviewing
Behavioral health
Case Management
Case management services
Care planning
Care Strategy
Referral Coordination
Program Development
Resource Navigation
Holistic Coordination
Stakeholder Engagement
Community engagement
Transition Support
Treatment Coordination
Client evaluation
Case evaluations
Health Services
Electronic health records
Patient Documentation
Informed Decision-Making
Regulatory Compliance
Team Development
Cultural Sensitivity
Behavioral Support
Informed Decision-Making
Team Development
Certification
- Community Health Worker
- Trauma Informed Care
- Mental Health First Aid
- Suicide Prevention
BOARD MEMBERSHIPS AND COMMUNITY INVOLVEMENT
Board of Directors Member
Hope Street
Feb 2020 – Dec 2024
- Provided strategic guidance and support in recovery home initiatives.
OMBUDS Participant
Washington Corrections Department Oversight Committee
Nov 2021 – Present
- Engaged in outreach and support for incarcerated individuals.
L.E.A.D Program Participant
Providence Population Health
Aug 2020 – Present
- Supported individuals facing incarceration by creating whole person care plans to address social determinants of health.
Timeline
CHW, Carceral Transitions Care Manager
Community Health Plan of Washington
01.2025 - Current
Community Health Worker
Community Health Plan of Washington (CHPW)
01.2023 - Current
Community Health Worker
Providence St. Mary's Medical Center
01.2020 - 01.2023
Lead Community Health Worker – Care Connect Program