Myrca Galeas
Houston,TX
Overview
3
3
years of professional experience
Work History
Personal Shopper/Curbie
H-E-B Curbside
Houston, USA
02.2022 - Current
- Organized and executed shopping orders for clients.
- Greeted and assisted customers to foster positive experiences.
- Responded promptly to customer inquiries via phone calls or emails.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Assisted customers in selecting items that met their individual needs and preferences.
- Implemented feedback from clients to continuously improve service and client satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Bachelor of Science - Criminal Justice
University of Houston-Downtown
12.2024
Associate of Arts - Social and Behavioral Sciences
San Jacinto Community College
05.2022
Skills
- Customer service
- Flexible schedule
- Verbal and written communication
- Bilingual (English and Spanish)
- Teamwork and collaboration
- Computer skills
Affiliations
- Human Trafficking Awareness Service Learning Project - For my Human Trafficking course at UHD, my classmates and I held a tabling event in our building. For our project, we held a human trafficking awareness week where we were able to take donations for the victims of human trafficking.
- Houston Court Watch Program- A program and project from one of courses that allowed me to view local criminal courtrooms and learn more about our criminal justice system.
Timeline
Personal Shopper/Curbie
H-E-B Curbside
02.2022 - Current
Bachelor of Science - Criminal Justice
University of Houston-Downtown
Associate of Arts - Social and Behavioral Sciences
San Jacinto Community College
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