Myrcedes McGee
Bellingham,WA
Summary
Adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Field Representative
APlus Housing
01.2021 - 02.2023
- Completed paperwork in full, on time and with high accuracy.
- Connected with customers to assess satisfaction and resolve service issues.
- Submitted reports to senior management to aid in business decision-making and planning.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Assistant General Manager
Five Guys Burgers & Fries
02.2020 - 12.2020
- Advanced store sales position, restructuring departments and modeling customer service techniques to employees
- Recognized as Store Manager of the Year in 2020 based on superior sales and customer satisfaction results
- Reversed poor performing store by revising systems, processes, training programs, and personnel
- Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers
- Inspected work areas for compliance with safety and sanitation regulations
- Prepared team schedules and cross-trained staff to meet business demands.
Line Cook
McMenamins Anderson School Lagoon Grill
02.2019 - 01.2020
- Supported chefs by following detailed instructions on how to prep food prior to cooking
- Learned the importance of good sanitation through the proper use of commercial cleaning equipment, insuring the cleanliness of dinnerware for guests
- Assisted in various positions within the day-to-day operations, focusing on delivering high quality customer service with exceptional attention to detail
- Learned how to perform responsibilities to fill in for any situation needed
- Trained staff in cooking techniques and performance strategies to keep the team ready for challenging daily demands.
Education
High School Diploma -
North Creek High School
Bothell, WA2020
Skills
- Strategic planning Time management
- Data management Team building and leadership
- Manage operations Customer service
Timeline
Field Representative
APlus Housing
01.2021 - 02.2023
Assistant General Manager
Five Guys Burgers & Fries
02.2020 - 12.2020
Line Cook
McMenamins Anderson School Lagoon Grill
02.2019 - 01.2020
High School Diploma -
North Creek High School
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