Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Myrel Gallardo

Gardena,CA

Summary

Experienced in hospitality, creating interpersonal relationships, upholding cleanliness, and maintaining clear communication. Motivated and successful at multitasking in fast-paced environments. Skilled at providing high-quality service, and proficient in time-management abilities, with a positive attitude. Efficient at working both with a team and independently, and willing to provide leadership.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Beverage Server

Rio
Los Angeles, California
09.2024 - Current
  • Completed closing procedures such as counting money in drawer, reconciling receipts, cleaning work area.
  • Stocked areas with supplies before, during, and after shifts.
  • Handled cash-handling duties and card transactions accurately and efficiently.
  • Kept track of sales throughout shifts.
  • Checked on dining area to identify immediate needs and reset tables between guests.

Hostess

Il Fornaio Restaurant
Manhattan Beach, California
04.2023 - 08.2024
  • Scheduled and coordinated 50-250 people a night.
  • Took care of phone calls, take-out orders, reservations, and customer concerns with efficiency and a positive attitude.
  • Maintained contact with kitchen and serving staff to accommodate special requests to ensure customer satisfaction. Assisted servers when needed.
  • Checked restrooms to refill products and performed light cleaning duties, emptied trash, and restocked paper products.

Sales/Customer Service

Boulevard Florist Wholesale Market
Lawndale, California
05.2023 - 06.2023
  • Learned and mastered a computer program to input delivery and payment information.
  • Developed an in-depth knowledge of the product line to effectively explain the features and benefits to customers.
  • Contacted third parties to confirm and finalize orders.
  • Collaborated with a team of designers and delivery drivers to ensure accuracy.

Education

Psychology

El Camino College
Torrance, CA

Skills

  • Cross-functional collaboration
  • Phone etiquette
  • Email correspondence
  • Data entry and analysis
  • Analytical thinking
  • Memorization

Certification

  • Food Handlers Certification

Timeline

Beverage Server

Rio
09.2024 - Current

Sales/Customer Service

Boulevard Florist Wholesale Market
05.2023 - 06.2023

Hostess

Il Fornaio Restaurant
04.2023 - 08.2024

Psychology

El Camino College

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