Myreonda Foster

An experienced with working as a Remote Customer Service Representative as well as in office, Data Entry Clerk, Medical Office Specialist, Front Office Leader, and Surgical Scheduler seeking employment within a professional office that will allow me to utilize my clinical and clerical experiences.

Enthusiastic and well-organized with drive for continuous improvement. Adept in implementing process enhancements to boost team productivity and office efficiency.

• Scheduling appointments for active-duty service members and their families
• Helping providers build referrals for active-duty service members and their families
• Providing HIPAA regulations while handling calls
• Registering active-duty service members and their families with updating any order changes, address and region changes along with phone number and email address
• Applied HIPAA privacy and security regulations while handling patient information
• Verified demographics and insurance information to register patients in computer system
• Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information
• Patient registration, customer service, charting, insurance verifying, scheduling procedures, prior authorizations, co-pays, multi-line phone system
• Scheduled appointments for patients via phone and in person