Amelia Camacho
Los Angeles,CA
Summary
Proven Security Officer and Retail Associate with a track record of enhancing safety and customer satisfaction. Skilled in CCTV Surveillance and superior customer service, adept at conflict de-escalation and emergency response, significantly improving security measures and client trust. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level security and retail job positions. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
01.2023 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Luxury Retail Sales Associate /General Warehouse Associate
Amiri
01.2023 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated RF scanners to track merchandise and verify contents of containers.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
General Warehouse Associate
WSS Shoes Distribution Center
06.2022 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated RF scanners to track merchandise and verify contents of containers.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Streamlined order processing for faster customer fulfillment and improved satisfaction rates.
Luxury Retail Sales Associate
Tiffany & Company
07.2020 - 11.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed cash register after end of shift to balance and record accurate transactions.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
High School Diploma -
John Marshall Senior High School
Los Angeles, CA05.2019
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- Detail Oriented
- Superior customer service
- Emergency Response
- Access Control
- Patrol operations
- Complex Problem-Solving
- Relationship building and management
- Conflict de-escalation
Certification
- CA Security Guard License - #6758377
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
01.2023 - 06.2024
Luxury Retail Sales Associate /General Warehouse Associate
Amiri
01.2023 - 06.2024
General Warehouse Associate
WSS Shoes Distribution Center
06.2022 - 01.2023
Luxury Retail Sales Associate
Tiffany & Company
07.2020 - 11.2022
High School Diploma -
John Marshall Senior High School