Myriah Adams
Odenton,US
Summary
Experienced Intake Coordinator with background in managing patient admissions in healthcare settings. Strengths include high-level organizational skills, efficient multi-tasking, and effective communication. Have consistently streamlined intake procedures for improved operational efficiency. Skilled at fostering positive relationships with patients and staff while ensuring accurate documentation and adherence to compliance standards.
Overview
11
11
years of professional experience
Work History
Intake Coordinator
Times Organization
Baltimore, MD
11.2022 - Current
- Conducted initial risk assessments to identify any immediate concerns or needs for intervention.
- Facilitated communication between clients, family members, and healthcare providers to ensure seamless service delivery.
- Resolved customer complaints or answered customers' questions.
- Managed confidential client data in compliance with HIPAA and other relevant regulations.
- Provide compassionate support to individuals seeking addiction treatment.
ER Registrar
Baltimore Washington Medical Center
Glen Burnie
01.2019 - 11.2022
- Provided compassionate recovery support at Baltimore Washington Medical Center, fostering patient well-being and facilitating successful rehabilitation journeys.
- Monitored changes in insurance plans that could affect reimbursement rates or eligibility criteria.
- Arranged hospital admissions for patients as required.
- Greeted customers warmly and made them feel welcome.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Patient Access Representative
Anne Arundel Medical Center
Annapolis
03.2017 - 01.2019
- Coordinated patient admissions, ensuring smooth transitions and enhancing overall care experience at Anne Arundel Medical Center
- Served as a liaison between patients, families, and medical staff, fostering clear communication and resolving concerns promptly
- Partnered with interdepartmental teams to ensure seamless patient transitions, from admission through discharge
- Optimized admission processes, reducing wait times and improving patient satisfaction scores at Anne Arundel Medical Center
- Streamlined patient admission protocols, resulting in reduced wait times and enhanced care experience at Anne Arundel Medical Center
Receptionist
Annapolis Pediatrics
Annapolis, MD
07.2014 - 03.2017
- Managed front desk operations, coordinated patient appointments, and facilitated smooth communication between families and medical staff
- Maintained accurate patient records, ensuring compliance with HIPAA regulations and streamlining administrative processes
- Created a welcoming environment for patients and families, addressing concerns and providing information to enhance overall experience
- Introduced digital check-in process, enhancing operational efficiency and reducing paperwork for both staff and patients
Education
Associate of Applied Science - Human Services
Anne Arundel Community College
Arnold, MD05.2024
Associate of Applied Science - Addiction Counseling
Anne Arundel Community College
Arnold, MD05.2024
High School Diploma -
Meade High School
FT MEADE, MD01.2013
Skills
- Crisis intervention
- Case management
- Referral Coordination
- Documentation proficiency
- Patient advocacy
- Confidentiality
- Multi-line phone operations
- Decision-making
Timeline
Intake Coordinator
Times Organization
11.2022 - Current
ER Registrar
Baltimore Washington Medical Center
01.2019 - 11.2022
Patient Access Representative
Anne Arundel Medical Center
03.2017 - 01.2019
Receptionist
Annapolis Pediatrics
07.2014 - 03.2017
Associate of Applied Science - Human Services
Anne Arundel Community College
Associate of Applied Science - Addiction Counseling
Anne Arundel Community College
High School Diploma -
Meade High School
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