Myriam Martin

Dynamic Senior Customer Success Manager with a proven track record at Prometheus Group, excelling in client relationship management and strategic problem solving. Enhanced customer satisfaction through tailored success strategies, driving account growth and retention. Proficient in Salesforce, I leverage strong leadership skills to foster partnerships and ensure seamless onboarding experiences. Professional, experienced customer success specialist prepared for this role. Proven track record in driving customer satisfaction and retention. Strong focus on team collaboration and delivering impactful results. Skilled in relationship management, strategic planning, and problem-solving, with flexible approach to evolving business needs. Experienced with customer relationship management and strategic planning. Utilizes deep understanding of client needs to enhance customer satisfaction and loyalty. Track record of effective communication and problem-solving skills. Knowledgeable Senior Customer Success Manager with strong background in fostering client relationships and ensuring satisfaction. Leveraged extensive customer feedback to drive process improvements and enhance service delivery. Demonstrated expertise in customer retention strategies and conflict resolution. Customer success professional skilled in driving client satisfaction and optimizing service delivery. Proven track record of implementing customer-centric strategies and improving client retention. Known for exceptional collaboration with teams and adaptability to changing business needs. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Excellence Award for Exceptional Performance - Boon Edam 2020

Sales Performance Award: Boon Edam 2020, 2022

• AFC License - 2005
• MS Office Certification -2019