Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

MYRIAM MARTINEZ

Cook Leader
Houston,Texas

Summary

Resourceful Dietary Aide with extensive knowledge of food service practices and proven Type skills. Compassionate and detail-oriented worker with dedication to safety and productivity. Extensive knowledge of Area of expertise and Type meal services. Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Responsible professional with extensive experience in nutrition and dietetics. Skilled in conducting nutrition assessments, creating individualized meal plans, and educating clients on nutrition. Strong communication skills and committed to effectively working with healthcare professionals. High-performing Job title with solid background in nutrition and health care. Adept at nutrition counseling with focus on nutritional science and dietary guidelines. Strong time management skills and dedicated to staying organized to meet needs of multiple clients. Dedicated candidate eager to leverage knowledge of nutritional science. Familiar with medical nutrition therapy and committed to helping patients reach health goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Dietary Aide

Kingwood Pines Hospital
Kingwood, TX
07.2020 - Current
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Reported and documented resident changes in consumption or behaviors.
  • Followed all food safety regulations while preparing meals for patients.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Developed and implemented nutrition care plans.
  • Conducted one-on-one nutritional counseling sessions with residents.
  • Obtained and evaluated dietary histories of individuals to plan nutritional programs.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Detected disposition of spoiled food and other unusual conditions.
  • Provided nutrition education and counseling to patients and families.
  • Provided in-depth information on nutritional care to maximize health.
  • Participated in nutrition research projects and programs.
  • Coordinated and monitored purchases, preparation and delivery of meals for patients and families.
  • Educated patients and families on nutrition management.
  • Screened and monitored for change in nutrition risk status in hospitalized patients.
  • Worked with insurance companies to obtain coverage for nutrition services.
  • Monitored food safety and sanitation standards in food service areas.
  • Directed and evaluated kitchen and food service staff.
  • Developed and maintained accurate nutrition records and databases.
  • Preserved inventory of nutrition-related supplies and equipment.
  • Participated in medical staff meetings and other committees related to nutrition care.
  • Developed and implemented protocols related to nutrition care.
  • Participated in grant writing and research projects related to nutrition.

Cook Shift Leader

Kingwood Pines Hospital
Kingwood, TX
04.2020 - Current
  • Maintained well-organized mise en place to keep work consistent.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Collaborated with staff members to create meals for large banquets.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Placed orders to restock items before supplies ran out.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
  • Managed opening and closing shift kitchen tasks.
  • Maintained food safety and sanitation standards.
  • Planned menus for different events, seasons and customer requests.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Adjusted recipes based on ingredient availability or customer request.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Identified inefficiencies leading to improved productivity.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Suggested actionable improvements to streamline training procedures.
  • Monitored food quality and presentation to maintain high standards.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Self Employer Cleaner

Self Employed Services
HOUSTON, Texas
07.2018 - Current
  • Organized and used industrial cleaning products following strict safety procedures.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Replaced light bulbs and other electrical fixtures as needed.
  • Removed trash, debris and other waste materials from premises.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Supervised supplies in inventory and submitted reorder requests.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained floor cleaning and waxing equipment.
  • Operated buffers and burnishers to clean and polish floors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Garder Associate

Oniells Catering Inflight
Houston, TX
07.2018 - 12.2021
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Provided product price information to customers.
  • Worked varied hours to meet seasonal and business needs.
  • Managed customer relations through communication and helpful interactions.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Utilized customer feedback to improve product offerings.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Created promotional materials to advertise products and services.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Maintained relationships with customers to maximize sales opportunities.
  • Monitored customer service metrics and performance indicators to identify areas of opportunity.
  • Generated sales reports and presentations for senior management.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Developed and implemented strategies to streamline office operations.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Proofread and edited documents for accuracy and grammar.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Completed daily logs for management review.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Trained and supervised employees on office policies and procedures.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Increased customer service success rates by quickly resolving issues.

Coordinator Turkish Airlines/Food Catering

Abbys Catering Inflight
HOUSTON, Texas
06.2015 - 02.2018
  • Scheduled and monitored sales team members' workloads to meet customer needs.
  • Assisted sales team members in developing customer relationships, and building customer loyalty.
  • Performed supplier risk evaluations and supported regulatory inspections.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Negotiated more favorable rates and delivery times with vendors.
  • Improved productivity of customer service team by leading training initiatives and revamping schedules.
  • Facilitated regular team meetings to discuss challenges, successes and strategies.
  • Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
  • Trained and coached sales team members on best practices for customer service and sales techniques.
  • Monitored daily sales performance and provided feedback to each team member.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Communicated best practices among on-site and external personnel to align efforts and goals.

Food Expeditor/Garder Asistence

Abbys Catering
HOUSTON, Texas
05.2015 - 02.2018
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Organized dining area based on reservations, minimizing waiting times.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Trained new expeditors and food runners according to company policies and standards.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Played key role in bolstering high-end dining experience by optimizing resources allocation.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted with bussing tables and cleaning up spills.
  • Assisted customers with carry-out service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Greeted customers and provided menus upon arrival to dining room.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Arranged tables and chairs for special occasions and events.
  • Provided attentive service and proactively assessed guest needs.
  • Offered product samples, answered questions and helped customers find items.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Processed payments for orders and provided customers with change.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Engaged in suggestive selling and other sales techniques.
  • Monitored dining room inventory and replenished as necessary.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Assisted wait staff with timely food delivery and guest requests.

Education

Escuela De Arte Culinario
Monterrey Mx
08.1988 - 12.1990

GED
Houston, TX
04.2020 - 04.2020

Skills

Sanitation practices

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Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved Result through effectively helping with Task.
  • Documented and resolved Issue which led to Results.
  • Developed a wellness research project related to vegetarian and vegan diets.
  • Supervised team of Number staff members.
  • Achieved Result by introducing Software for Type tasks.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

CPR CERTIFICATION

Interests

Food handler certification

Timeline

CPR CERTIFICATION

03-2023

Dietary Aide

Kingwood Pines Hospital
07.2020 - Current

Cook Shift Leader

Kingwood Pines Hospital
04.2020 - Current

GED
04.2020 - 04.2020

Self Employer Cleaner

Self Employed Services
07.2018 - Current

Garder Associate

Oniells Catering Inflight
07.2018 - 12.2021

Coordinator Turkish Airlines/Food Catering

Abbys Catering Inflight
06.2015 - 02.2018

Food Expeditor/Garder Asistence

Abbys Catering
05.2015 - 02.2018

Escuela De Arte Culinario
08.1988 - 12.1990

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MYRIAM MARTINEZCook Leader