MYRIAM MOJICA
PHILADELPHIA,PA
Summary
Quick learner, responsible, adaptable, multitasking, and reliable. Positive relationship builder, enthusiastic, versatile, and flexible. Highly organized, proactive, and punctual. Fluent in English and Spanish. A highly motivated employee with a desire to take on new challenges. Strong work ethic and exceptional interpersonal skills. Adapt to work effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Medical Office Receptionist
Torresdale Pediatrics
Bensalem, PA
05.2024 - Current
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Increased office productivity by multitasking, handling multiple responsibilities simultaneously.
- Reviewed, Triage and sent medical records to other physicians upon request.
- Managed high call volumes.
- Documented patient medical information, and insurance details to facilitate smooth appointments and payment processing.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting privacy rights.
- Coordinated referrals for specialist ensuring timely appointments and proper documentation transfer between providers.
- Received payments by check, cash, and credit card.
- Checked patient insurance, demographic, and patients health history to keep information current.
Assistant Manager
Patient Bliss Home Care Agency
Trevose, PA
08.2022 - 05.2024
- Provided support to the Office Manager.
- Scheduled meetings and managed calendars, and scheduled appointments for clients, and other visitors.
- Managed incoming calls while providing information, responding to inquiries, and transferring callers to appropriate personnel.
- Composed letters, reports, emails, and other written correspondence as required by management staff.
- Appropriate entered new employees' information into the system.
- Performed employee's mandatory Exclusions Office of Inspector General (OIG) once a month, to ensure integrity and efficiency in government.
- Follow up on patients' charts, notes, Plan of Care, Verbal Orders, and Physicians' required documentation to fully comply with Medicare guidelines.
Administrative Assistant
Community Staffing Agency
Mount Laurel, NJ
02.2017 - 07.2022
- Responsible for clerical and organizational tasks, managing and keeping the office running.
- Organization skills to keep accurate records and find important information quickly.
- Updated contact list regularly when changes occurred in employee’s status or contact information.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered incoming calls and transferred them to the appropriate department.
- Provided secretarial and office management support while building cooperative working relationships.
- Maintained an organized filing system of confidential client information following company policy.
Education
Certificate - Epic Financial Counseling
Jefferson Health
Online 03.2024
Medical Records Certificate -
University of Phoenix
Phoenix, AZ07.2021
Associates of Arts - Education
Liberty University
Lynchburg, VA05.2017
High School Diploma - undefined
Lino Padron Rivera
Vega Baja, PR05.1998
Skills
- Administrative Support
- Customer Service Support
- Organization Skill
- Active Listening, Prioritization, Multitasking
- English and Spanish Fluency
- Patient registration
- EMR / EHR
- Insurance verifications, NAVINET/PEAR/AVAILITY
Timeline
Medical Office Receptionist
Torresdale Pediatrics
05.2024 - Current
Assistant Manager
Patient Bliss Home Care Agency
08.2022 - 05.2024
Administrative Assistant
Community Staffing Agency
02.2017 - 07.2022
High School Diploma - undefined
Lino Padron Rivera
Certificate - Epic Financial Counseling
Jefferson Health
Medical Records Certificate -
University of Phoenix
Associates of Arts - Education
Liberty University