COSTUMER SERVICE
Myriam Plaza
ezpass
Bridgewater,NJ
Work Preference
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Bridgewater, NJ, US
Open to relocation:
Yes
10
years of professional experience
Data Entry Clerk entering scanned records into company databases with a focus on data processing, transcription, and record verification. Maintains accurate account updates, checks source documents against digital files, and resolves data issues quickly before review and approval. Supports team productivity by keeping quality standards above minimum levels.
Work History
6 Years 10 Months
09.2019 - 07.2026
6 Years 10 Months
Data Entry Clerk
ezpass | Harrisburg, PA
09.2019 - 07.2026
- Process [number] data entries per shift while maintaining accurate transcription and database updates.
- Compiled, sorted, and verified digital data against source documents to support accurate recordkeeping.
- Transcribed scanned records into company databases, then reviewed and updated account information in the computer system.
- Identified data entry errors and system issues, then escalated them to supervisors for resolution.
- Answered incoming calls, routed callers to the right departments, and supported customer service requests.
- Tracked deadlines, completed special office projects ahead of schedule, and transferred finished work for review and approval.
4 Months
01.2018 - 05.2018
4 Months
Testing and Repair
DB Schenker | Carlisle, PA
01.2018 - 05.2018
- Tested [number] phones per shift for repair needs and routed each device to the correct department.
- Inspected incoming phones to identify repair needs and document device condition accurately.
- Routed devices to the correct department and supported orderly repair workflow.
- Recorded test results and prepared device notes for handoff using strong data transcription skills.
1 Year 2 Months
03.2017 - 05.2018
1 Year 2 Months
Consultative Sales Associate
Christmas Tree Shop | Harrisburg, PA
03.2017 - 05.2018
- Explained product features and service options to guide customers toward appropriate purchases.
- Located items through the internal system, checking inventory across stores and distribution centers.
- Prepared and processed contracts and order forms for new and existing customers with careful attention to detail.
- Collaborated with internal teams and retailers to update delivery dates, placement, shelf position, and signage.
- Created store displays and assisted shoppers by finding needed items and checking other locations for stock.
1 Year
09.2016 - 09.2017
1 Year
Bakery Clerk
Sam's Club | Harrisburg, PA
09.2016 - 09.2017
- Prepared dough and raw ingredients to company recipes and specifications for consistent bakery output.
- Monitored oven cycles and adjusted temperatures to keep baking times efficient.
- Tracked pricing, ingredients, product availability, and promotions to support accurate customer responses.
- Operated mixers, bread machines, proof boxes, and ovens safely while keeping production moving.
- Placed dough in pans, molds, and sheets, then proofed, folded, and baked croissants daily.
Education
Associate of Arts - Stalist
Empire Beauty School | New York, NY | 04-2015
Associate of Applied Science - Home Care
Home Care Nursing | Plainfield, NJ | 02-2015
High School Diploma
Jose Emilio Lugo | Adjuntas, PR | 04-1998
Skills
Data transcription
Advanced clerical knowledge
Error identification
Meticulous attention to detail
Order processing
Database updates
Customer service
Information collection
Experience
["Retail Salespersons"],["Sales and Related Workers, All Other"],["Data Entry Keyers"]
Education and Training
other,other,other
Timeline
Data Entry Clerk
ezpass
09.2019 - 07.2026Read more
Testing and Repair
DB Schenker
01.2018 - 05.2018Read more
Consultative Sales Associate
Christmas Tree Shop
03.2017 - 05.2018Read more
Bakery Clerk
Sam's Club
09.2016 - 09.2017Read more
Jose Emilio Lugo - High School Diploma,
Read more
Home Care Nursing - Associate of Applied Science, Home Care
Read more
Empire Beauty School - Associate of Arts, Stalist
Read more