Dynamic professional with experience in customer service, team training, and event planning. Known for exceptional organizational abilities and a willingness to learn, driving successful outcomes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Arise
Tickfaw, Louisiana
03.2025 - Current
Assisted customers with inquiries and product information efficiently.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Team Member
Raising Cane's
Hammond, Louisiana
06.2022 - 06.2024
Provided excellent customer service in a fast-paced restaurant environment.
Maintained cleanliness and organization of dining and kitchen areas.
Assisted team members during busy service periods to ensure smooth operations.
Followed food safety guidelines while preparing and handling food items.
Operated kitchen equipment safely and efficiently during meal preparation.
Addressed customer inquiries and resolved issues promptly and professionally.
Supported training of new team members on procedures and best practices.
Operated cash registers to process payments from customers.
Greeted customers upon entering the store with friendly demeanor.
Event Coordinator
Linking Minds
Baton Rouge, Louisiana
06.2022 - 06.2023
Developed event timelines and schedules to streamline planning processes.
Organized promotional materials, boosting event visibility and awareness.
Conducted site visits to assess locations and determine suitability for events.
Cashier
Walmart
Boutte, Louisiana
06.2020 - 06.2022
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and store navigation.
Maintained cleanliness and organization of checkout areas regularly.
Trained new cashiers on register operations and customer service skills.
Handled cash, credit, and returns accurately during shifts.
Collaborated with team members to ensure smooth store operations.