Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myrisha Barbour

Baltimore,Maryland

Summary

Dynamic sales professional with a proven track record in customer sales, excelling in client acquisition and database management. Recognized for enhancing customer engagement and resolving conflicts effectively. Skilled in order processing and promotional material development, driving significant revenue growth through strategic outreach and relationship building.

Overview

17
17
years of professional experience

Work History

Independent Sales Communications Manager

AnyComm Inc.
Baltimore, MD
08.2020 - Current
  • Managed customer databases to ensure accuracy and accessibility.
  • Processed high-volume orders efficiently to meet client demands.
  • Oversaw business media accounts, enhancing overall visibility and engagement.
  • Acquired new clients through strategic outreach and relationship building.
  • Established relationships with key clients, while maintaining existing customer base.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.

Sales Lead Associate

LGCY Power LLC
Baltimore, MD
01.2019 - 08.2020
  • Acquired new clients through effective appointment setting and data processing.
  • Recognized as Top New Associate for outstanding performance.
  • Named Brand Ambassador of the Month for exceptional customer engagement.
  • Resolved customer complaints efficiently while adhering to quality standards.
  • Developed and executed a successful sales strategy that increased revenue.
  • Maintained relationships with existing clients by delivering timely product updates.

Customer Service Associate/ Bookseller

Barnes & Noble
Baltimore, MD
01.2010 - 01.2018
  • Managing "Customer Service" desk, shipping customer products, processing orders, and quantifying inventory.
  • Received "Top Regional Sales Tech Associate 2012, 2016, & 2017"

Technology sales associate specialists

Office Depot
Baltimore, MD
01.2009 - 01.2011
  • Assisting customers with new technology products and addressing any problems with store merchandise. giving customers one on one computer support and computer solutions.
  • Received "Brand Ambassador of the month" award in February 2010
  • Received "Bravo of the month" for March and October 2010

Sales associate/Cashier

Jimmy Jazz Inc.
Baltimore, MD
01.2008 - 01.2009
  • Assisting customers in purchasing store merchandise, stocking merchandise, and customer service.
  • Received 'Employee of the Month' award in April 2008

Education

Bachelors - Information Technology

Kaplan University
Baltimore, MD
01.2010

Institute of Business and Entrepreneurship -

Institute of Business and Entrepreneurship
Baltimore, MD
01.2006

Skills

  • Customer relationship management
  • Database management
  • Order processing
  • Media account oversight
  • Promotional material development
  • Technical support
  • Client acquisition
  • Conflict resolution
  • Sales follow-up
  • Closing sales
  • Cross-selling techniques

Timeline

Independent Sales Communications Manager

AnyComm Inc.
08.2020 - Current

Sales Lead Associate

LGCY Power LLC
01.2019 - 08.2020

Customer Service Associate/ Bookseller

Barnes & Noble
01.2010 - 01.2018

Technology sales associate specialists

Office Depot
01.2009 - 01.2011

Sales associate/Cashier

Jimmy Jazz Inc.
01.2008 - 01.2009

Bachelors - Information Technology

Kaplan University

Institute of Business and Entrepreneurship -

Institute of Business and Entrepreneurship