Myrisha Crawford
Abbeville,SC
Summary
SUMMARY OF SKILS AND QUALIFICATIONS: Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
Counselor
South Carolina Vocational Rehabilitation Department
Greenwood , SC
2015.09 - Current
- Assist disabled South Carolinians in finding and maintain employment
- Provide job retention services
- Provide excellent customer service to consumers
- Counsel consumers
- Assist with job placement for consumers
- Analyze and interpret medical and psychological record
- Conduct personal intake assessments to identify consumer’s needs and develop strategies to meet them
- Follow complex policies and administrative procedures.
- Maintain confidentiality of records relating to clients' treatment.
Program Coordinator
South Carolina Department of Corrections McCormick
, SC
2008.01 - 2015.09
- Responsible for making all classification decisions for the safety and security of the institution
- Supervised and organized workloads of all classification staff
- Ensured all new classification employees were trained and adhered to SCDC policies
- Scheduled and coordinated meetings, trainings, and events
- Completed staff Employee Performance Appraisals annually
- Designed program implementation and maintenance plan.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Provided technical support to staff with necessary resources to carry out duties successfully.
Senior Branch Account Executive
CitiFinancial
Greenwood , SC
2005.02 - 2007.12
- Worked with diverse population
- Increased the company’s revenue with high volume of new loans by 15%
- Maintained accurate, complete and appropriate records and files
- Posted payments to accounts
- Obtained and reviewed credit reports
- Discussed financial options with clients and provided informed suggestions.
- Prepared loan contracts and related documentation according to strict standards.
- Networked to identify potential new clients and expand geographic territories.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Department Manager
Kmart
Greenwood , SC
1999.11 - 2005.02
- Managed daily operations for the jewelry department
- Cash handling procedures and register operation
- Provided excellent customer service
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Education
Masters of Business Administration -
Ashford University
Bachelor of Science - Business Administration
Lander University
Skills
- Retail Sales Customer Service
- Policy and Procedure Adherence
- Sales and Upselling
- Account Management
- Delinquent Accounts Monitoring
- Client Relationships
- Complex Problem-Solving
- Microsoft Office and Microsoft Excel
- Case management proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Counselor
South Carolina Vocational Rehabilitation Department
2015.09 - Current
Program Coordinator
South Carolina Department of Corrections McCormick
2008.01 - 2015.09
Senior Branch Account Executive
CitiFinancial
2005.02 - 2007.12
Department Manager
Kmart
1999.11 - 2005.02
Masters of Business Administration -
Ashford University
Bachelor of Science - Business Administration
Lander University
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