MYRITHA J. CLEVELAND
Kellogg, Brown, and Root (KBR)
Dickinson,TX
1
Certification
37
years of professional experience
Results-driven administrative and operations professional with diverse experience in aerospace, financial services, and retail. Specializes in supporting leadership, managing cross-functional operations, and coordinating scheduling and logistics. Committed to enhancing efficiency in fast-paced environments while driving organizational success. Aiming to transition into a Department Manager or Senior Administrative role.
Work History
Internal and External Communications Administrator
11 Years 1 Month- Managed communications workflow for appearance request and public affairs coordination
- Coordinated with Public Affairs Office to distribute official request and manage approval routing
- Served as a liaison between branch chief, public affairs officers, and administrative teams to ensure timely and accurate communication flow
- Created and distributed weekly bulletins to inform stakeholders of operational updates and scheduling changes
- Liaised between branch leadership, public affairs, and administrative team to ensure aligned communication
- Responded to phone and email inquiries from internal and external stakeholders
- Logged, tracked, and routed request while maintaining accurate documentation and databases
- Coordinated with Public Affairs Office to facilitate distribution of official requests and streamline approval processes
- Scanned, uploaded, and organized receipts, travel documentation, and supporting administrative records for audit and compliance purposes
- Submitted astronaut appearance requests electronically to the CB Public Affairs Office for priority evaluation.
Administrative Specialist III – EVA, Robotics, and Crew Systems Operations
7 Years 7 Months- Provide high level administrative support to engineering teams specializing in EVA, Robotics, and Crew Systems Operations
- Coordinated complex schedules, technical meetings, and mission critical briefings for engineers, project manager, and leadership
- Prepared and maintained technical documentation, reports, and internal communications
- Monitored and updated databases, spreadsheets, and tracking systems for project and operational reporting
- Helped streamline administrative workflow to improve efficiency in a fast pace, high technology environment
- Support onboarding and administrative training for new team members within the department
- Prepare and maintained technical documentation, reports, and internal communications
- Maintained and organized sensitive aerospace documentation, ensuring compliance with security and regulatory standards
- Maintained confidentiality and compliance with aerospace regulations and documentation standards
- Coordinated conference rooms, virtual meetings, and technical presentations using platforms like Microsoft Teams
- Managed multiple travel documentation tasks simultaneously to ensure timely processing.
- Provides timely production of required documentation and leads to scheduled business travel.
- Exercises efficient use of Global Business Travel CWT, Concur Travel System
Administrative Support – Astronaut Appearance Office
11 Years- Coordinated administrative and logistical support for Astronaut Appearances Office, ensuring seamless execution of events and engagements
- Coordinated astronaut appearances, including travel logistics, scheduling, and event communication
- Managed detailed itineraries served as liaison between astronauts, public affairs, and external organizations
- Processed and tracked appearance request, including approvals and formal declinations
- Processed and track appearance request, including approvals and formal declinations
- Supported scheduling coordination for high profile astronaut engagements, educational events, and media appearances
- Streamlined processing and tracking of appearance requests during organizational transitions, facilitating effective communication and approvals
- Gathered information from sponsors, contacts, astronauts, NASA funding, and other administrative personnel.
- Managed multiple tasks simultaneously to maintain workflow efficiency. and ability to successfully complete all documentation related to multiple appearances simultaneously.
- Communicated effectively with sponsors, contacts, and astronauts to ensure clarity in information exchange. with Sponsor, Contacts, Astronauts, co-workers, and other administrative personnel.
- Provides timely production of required documentation and leads up to scheduled appearances.
- Exercises efficient use of NASA Electronic Travel Manager (ETM), Concur Travel System in preparation of Travel Orders, this included following the orders through the process to ensure timely issuing of tickets.
Accounting Clerk / Accounts Payable Specialist
2 Years- Processed accounts payable transactions, verifying invoices and entering data to maintain accurate financial records
- Reconciled receipts and financial records, ensuring compliance with internal policies and accuracy of data
- Communicated with vendors and internal departments to resolve discrepancies
- Supported accounting operations, audits, and reconciliation activities in a financial institute environment
- Collaborated with vendors and internal departments to resolve discrepancies, enhancing relationships and operational efficiency
Flexible Financial Services Representative Supervisor
9 Years- Supervised cross-functional teams to support teller operations, member services, and administrative functions.
- Demonstrated operational flexibility by performing multiple roles to ensure business continuity and support team goals
- Trained and supported staff while ensuring compliance with financial policies and procedures
- Contributed to branch efficiency by adapting quickly to changing priorities and staffing needs
- Enhanced branch efficiency by quickly adapting to changing priorities and addressing staffing needs
- Assisted member with financial transactions, account services and issue resolution
- Performed vault teller duties for the credit union, including ordering cash from the Federal Reserve and verifying cash received.
- Maintained ATM machine and ensured vault security.
- Helped with, or performed monthly audits on all teller drawers, vault, coin machine, and ATM.
- Executed supervisor overrides to facilitate transactions and maintain operational integrity..
- Step into multiple roles to maintain workflow and operational efficiency
Assistant Manager
6 Years- Supported daily store operations, supervised staff, and monitored sales performance to drive overall efficiency
- Managed key operational functions, including inventory control cash handling, and visual merchandising
- Managed inventory, merchandising, and cash handling procedures
- Trained and coached team members to deliver excellent customer service
- Drove sales through product knowledge, customer engagement, and upselling
- Oversaw inventory control, cash handling, and visual merchandising to ensure optimal store presentation
- Enhanced team performance through targeted training, coaching, and active leadership engagement
Education
Associate of Applied Science - Business Management
Bachelor of Science - General Business
Skills
Proficient: 10-key punch calculator
Microsoft Office
Microsoft Word
Microsoft Outlook
MS Excel
Microsoft Power Point Office
Type 40-50 wpm
PeopleSoft/Oracle.
Crisis management
Media relations
Internal communications
Communication strategy
Accomplishments
- Maintains a high level of customer satisfaction and sponsor satisfaction.
- Designed training manual for credit union products and service cross-selling benefits and services.
- Astronaut Office Star of the Quarter Award
Certification
- College of the Mainland Certificate – Small Business Operations, 2007
- College of the Mainland Certificate – Business Services/Retail Operations, 2007
Core Competencies
- Administrative Operations
- Cross Functional Support
- Team Leadership Public Affairs Coordination
- Accounts Payable and Financial Processing
- Scheduling and Logistics Management
- Customer Service Excellence
- Document Control and Records Management
- Compliance and Confidentiality
- Internal and External Communications
- Problem Solving and Multitasking
- Office & Administrative Management
- Executive & Departmental Support
- Calendar & Schedule Coordination
Timeline
Administrative Specialist III – EVA, Robotics, and Crew Systems Operations
Kellogg, Brown, and Root (KBR)
01.2019 - CurrentRead More
Internal and External Communications Administrator
GeoControl Systems
07.2008 - 08.2019Read More
Administrative Support – Astronaut Appearance Office
United Space Alliance / Geocontrol Systems (Transition)
01.2008 - 01.2019Read More
Accounting Clerk / Accounts Payable Specialist
Amoco Federal Credit Union
01.2006 - 01.2008Read More
Flexible Financial Services Representative Supervisor
Associated Credit Union of Texas (ACUTX)
01.1997 - 01.2006Read More
Assistant Manager
Perfumania
01.1990 - 01.1996Read More
College of The Mainland
Associate of Applied Science from Business Management
Read More
University of Phoenix
Bachelor of Science from General Business
Read More