Myrka Perez
Baytown,TX
Summary
Motivated and reliable college student with strong time-management and communication skills. Experienced in working in fast-paced environments while balancing academic responsibilities. Known for being dependable, organized, and able to work well both independently and as part of a team.
Overview
4
4
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
Baytown, TX
08.2022 - Current
- Assisted customers in selecting products, enhancing satisfaction through attentive service.
- Managed inventory levels, ensuring stock availability for high-demand items.
- Resolved customer inquiries and issues promptly, maintaining positive relationships.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Contributed to team objectives in fast-paced environment.
- Recommended alternative products or options when specific items were out of stock or unavailable.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Team Member
Marble Slab Creamery
Baytown, TX
10.2021 - 09.2022
- Assisted customers with product selection and recommendations to enhance overall satisfaction
- Prepared and served ice cream products while adhering to health and safety standards
- Maintained cleanliness and organization of workstations to ensure efficient operations
- Trained new staff on operational procedures and quality service techniques
- Monitored inventory levels, restocking supplies as needed for uninterrupted service
- Handled cash transactions accurately while providing friendly customer service
- Resolved customer complaints promptly, ensuring a positive experience at all times
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Engineering Mechanics
Houston Community College
Houston, TX05-2026
High School Diploma -
Ross S. Sterling High School
Baytown, TX05-2022
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Problem-solving
- Multitasking Abilities
- Product knowledge
- Time management
- Customer satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Personal Shopper
HEB Grocery Store
08.2022 - Current
Team Member
Marble Slab Creamery
10.2021 - 09.2022
Engineering Mechanics
Houston Community College
High School Diploma -
Ross S. Sterling High School