Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Myrlanda Lucius

Lauderhill,FL

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Amscot
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Customer Service Representative

Together Health
09.2022 - 06.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

Boyd H. Anderson High
Lauderdale Lakes, FL

Associate of Arts - Criminal Justice

Broward College
Fort Lauderdale, FL
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Customer service excellence

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Amscot
07.2024 - Current

Customer Service Representative

Together Health
09.2022 - 06.2024

High School Diploma -

Boyd H. Anderson High

Associate of Arts - Criminal Justice

Broward College
Myrlanda Lucius