Myrna Leonard
Jacksonville,FL
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Strategic, results-driven leader with proven ability to create new programs, spearhead change, and conceptualize and execute innovative, sustainable initiatives. Fueled with curiosity and adventure, I’m solution agnostic, willing to go where the road leads with a dedication to building with the customer/end-user while fostering a working environment that encourages collaboration and optimizes team performance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Founder, Director, Program Manager
Santa Margarita, Missioners of Christ
Comayagua, Honduras
03.2014 - Current
- Managed large-scale project to build freestanding building for program that included but not limited to managing cross functional teams of engineers, contractors, government representatives, and therapists.
- Focus teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Make recommendations and monitor progress of programs for changes in funding process and policies based on data and judgment.
- Create annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
- Implement and lead meetings, opening up dialog with area leaders to discuss community health initiatives.
- Created organization's mission and vision statements for use by employees.
- Meet with project stakeholders on regular basis to assess progress and make adjustments.
- Cultivate forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Created and presented data using MS Excel spreadsheets and other MS Office tools.
- Coach team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals based on individual team members.
- Oversaw 6 projects each year from concept through final delivery.
- Work closely with organizational leadership and board of directors to strategically affect operational direction.
- Engage in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Oversee professional social media messaging through content development, follower engagement, social listening, and trend analysis.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrate respect, friendliness and willingness to help wherever needed.
Executive Director of Operations
Missioners of Christ
Virginia Beach, VA
01.2020 - Current
- Grant writer/fundraiser for both stateside (based in Virginia Beach, VA) and Honduras operations.
- Ensure tax-exempt status and liabilities are up to date, which includes liability insurance management.
- Facilitating transition of Honduras operation into recognized NGO collaborating with cross-functional teams.
- Ensure all stakeholders’ funding are used appropriately and budgeted correctly.
- Hiring and onboarding of staff.
- Acting as liaison between volunteers, employees, and board of directors.
- Developing and promoting policies to ensure positive interaction between all entities.
- Collect and interpret key metrics to determine which programs meet desired outcomes or required further streamlining for success.
- Increased employee retention 90% through improvements in leadership and development.
- Formulate analysis assessments to make informed decisions on proposed projects.
- Meet stakeholder standards and expectations consistently effectively communicating and actively listening.
- Implement business development strategies, logo designs, and website designs.
- Lead organization by developing professional and ethical culture focused on diversity and moral excellence.
- Draft informative reports regarding upcoming projects and required resources.
- Develop top talent and coordinate background checks and on-boarding and exit processes.
- Leverage data, implement new technology and revise procedures to support change.
- Prepared quarterly and yearly financial statements in Quickbooks Online for Treasurer/Director of Administration presentation.
- Develop and track progress of annual operations budget of $400k.
- Guide staff and provided opportunities for growth by encouraging creativity and ownership.
Public Speaking Advisor & Coach
Rise Up Young Church
Jacksonville, FL
01.2016 - Current
- Provide coaching and mentorship to emcees and coach on stage presence
- Collaborate with various teams to assist with upcoming program vision.
- Implement stories and anecdotes into speeches to make information more entertaining.
- Present information regarding faith to groups of 500 people.
- Worked closely with Executive Director to ascertain information that needs to be discussed in event.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Maintain energy and enthusiasm in fast-paced environment.
Licensed Massage Therapist/COVID-19 Compliance Officer
Baptist South Medical Center
Jacksonville, FL
04.2019 - Current
- Responsible for front end of everything which included supplies, scheduling, checking in emergency patients, ensuring safety and health rules were followed, corresponding with, and reporting to management on processing and outcomes of unit, and managing inspection process for COVID -19 Field Hospital.
- Established workflow procedures for employees.
- Provide safe, effective and appropriate massage therapy techniques during customer appointments.
- Speak with customers regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintain customer treatment records and design long-term care programs for return customers.
- Create marketing advertisements to increase awareness of services and boost sales.
Dean of Curriculum
Zenith Education Group
Orange Park, FL
10.2016 - 10.2018
- Supervised admissions programs, student recruitment and retention.
- Communicated with university administrators and school officials.
- Developed curriculum using Canvas learning platform and oversaw its implementation in massage therapy departments at 10 nationwide campuses ensuring course met accreditation and corporate standards.
- Collaborated with Subject Matter Experts and instructional design teams to ensure implementation and development included highest level of learning and most advanced education for adult learners.
- Organized, supervised, and managed projects in fast-paced academic setting.
- Recruited, hired and trained over 30+ academic faculty and staff members.
- Assisted faculty and staff in duties such as teaching classes, conducting orientation programs and diversify instructional strategies.
- Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized donated items from local campus for shipment to Honduras
Massage Therapist Instructor
Everest University
Jacksonville, FL
04.2009 - 10.2016
- Participated in INSPIRE training classes for educational/management leadership.
- Provided immediate and constructive feedback to adult learners individually and as group.
- Evaluated adult learners' competencies through written assignments and examinations.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Implemented new educational techniques to boost adult learner comprehension while reducing learning time.
- Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
- Collaborated with Massage instructors to implement best practices to enhance learning.
- Managed 25 adult learners during classroom instruction.
- Increased test pass rates to 90%.
- Carried out day-day-day duties accurately and efficiently.
Education
Master of Science - Health and Exercise Sport Science
The Citadel
Charleston, SC05.2013
Massage Therapy Diploma -
Heritage Institute
Jacksonville, FL07.2005
Bachelor of Science - Exercise Science, Sociology, and Communication
Valdosta State University
Valdosta, GA08.2004
Skills
- Performance monitoring
- Quality Assurance Evaluation
- Cross functional Team Builder
- Team Leadership And Direction
- Program Development And Management
- Program Leadership
- Budget Coordination
- Team Leadership
- Progress Updates
- Performance Monitoring
- Partnership Development
Certification
- National Board-Certified Massage Therapist
- LMT - Licensed Massage Therapist
- BLS Certified - Basic Life Support
Timeline
Executive Director of Operations
Missioners of Christ
01.2020 - Current
Licensed Massage Therapist/COVID-19 Compliance Officer
Baptist South Medical Center
04.2019 - Current
Dean of Curriculum
Zenith Education Group
10.2016 - 10.2018
Public Speaking Advisor & Coach
Rise Up Young Church
01.2016 - Current
Founder, Director, Program Manager
Santa Margarita, Missioners of Christ
03.2014 - Current
Massage Therapist Instructor
Everest University
04.2009 - 10.2016
Master of Science - Health and Exercise Sport Science
The Citadel
Massage Therapy Diploma -
Heritage Institute
Bachelor of Science - Exercise Science, Sociology, and Communication
Valdosta State University