Myron Farquharson
Hollywood,FL
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Health Insurance Advisor
USHA
02.2024 - 07.2024
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Developed tailored health insurance plans to meet individualized client needs.
- Provided comprehensive customer service to drive client satisfaction.
- Educated clients about health insurance coverage options, benefits and costs.
Service Technician
Lexus of pembroke Pines
08.2010 - 10.2023
- Determined required parts for repairs and timeliness of need
- Troubleshot, serviced and repaired products to restore functionality
- Documented repair order work and test procedures and results
- Completed thorough inspections and assessments to identify root cause of reported issues
- Kept organized and tidy workspace, introducing daily cleaning routine
- Configured customers' equipment for optimum performance
- Maintained detailed logs of repair, maintenance and installation jobs
- Corrected malfunctions with troubleshooting and problem-solving abilities.
Overnight Team Lead
Target
09.2008 - 07.2010
- Evaluated feasibility of proposed measures, employing knowledge of [Area of expertise] and analytical techniques to break down options
- Improved processes to reduce bottlenecks, streamline workflows and optimize scheduling for business teams
- Optimized policies to better handle current and expected needs
- Trained staff in job roles, business policies and industry best practices
- Managed overnight team in timely manner to prepare facilities for daily opening
Food Service Worker
VI Delight
03.2005 - 03.2008
- Cleaned kitchen equipment, mopped floors and performed daily cleaning duties
- Used POS cash register to accurately collect payments
- Reviewed food orders carefully to prepare accurate meal trays
- Plated food according to quality presentation standards and temperature guidelines
- Cleaned litter and disposed trash to avoid germs and contamination
- Plated and garnished food for serving and delivered to patrons or servers.
Education
Certification -
Sheridan Technical School
Hollywood, FLAssociate in Science (A.S.) - undefined
Broward Community College
Hollywood, FLHigh School -
Everglades High School
Pembroke Pines, FLSkills
- Work Documentation
- Quality Assurance
- Analytical Thinking
- Client Relationship Management
- Hospitality and Accommodation
- Strong Time Management
- Written And Verbal Communication
- Data Interpretation
- Needs Assessment
Certification
- Licensed Health and Life and annuity agent (0215) - 02/2024
Timeline
Health Insurance Advisor
USHA
02.2024 - 07.2024
Service Technician
Lexus of pembroke Pines
08.2010 - 10.2023
Overnight Team Lead
Target
09.2008 - 07.2010
Food Service Worker
VI Delight
03.2005 - 03.2008
Certification -
Sheridan Technical School
Associate in Science (A.S.) - undefined
Broward Community College
High School -
Everglades High School
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