Summary

Overview

Work History

Education

Work Availability

Skills

Quote

Timeline

Myrtle Howard

General Manager (Resturant)

Green Cove Springs,FL

Summary

Customer-oriented General Manager with 20+ years of experience focused on increasing productivity and the customer service experience. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

17

17

years of professional experience

Work History

General Manager

JR Jasz Dba Zaxbys

Fleming Island, FL

04.2004 - Current

Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
Supported regulatory compliance by overseeing all audits to verify protocol adherence.
Led and directed team members on effective methods, operations and procedures.

Education

High School Diploma -

Millennium Brooklyn High School

Brooklyn, NY

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Skills

Coaching and mentoring

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Quote

The way to get started is to quit talking and begin doing.

Walt Disney

Timeline

General Manager

JR Jasz Dba Zaxbys

04.2004 - Current

High School Diploma -

Millennium Brooklyn High School