Myshel Bisard
Lansing,Michigan
Summary
Dependable server, successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with guests, waitstaff and management. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Efficient and friendly, anticipating guest needs to facilitate enjoyable dining experiences.
Overview
12
12
years of professional experience
Work History
Bartender
Gravity Smokehouse
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server/Bartender
Looking Glass Brewing Company
04.2022 - Current
- Serving food and beverages promptly, with focused attention to guest needs
- Worked with POS system to place orders, manage bills, and split checks according to guest requests
- Cultivating warm relationships with regular guests
- Maintaining clean and organized dining and service areas to uphold restaurant hygiene standards
- Seating guests in a timely manner by managing reservations and waitlists skillfully.
Server/Bartender/Cook
Art's Pub
05.2021 - 01.2022
- Following health and safety protocols crucial for maintaining safe and sanitary environments for guests and staff
- Maintaining accurate knowledge of menu items, draft selections, specials and outages
- Accurately handle cash transactions, including lottery transactions and server checkouts
- Prepare food and maintain food safety
- Provide service training, open and close bar/restaurant and supervise shifts occasionally when no manager was present.
Server/Bartender
Brookshire Inn & Golf Club
08.2020 - 12.2020
- Regularly serving large parties of around 20 for rehearsal dinners, banquets and other formal events
- Banquet serving during weddings, charity events, and other events scheduled at the course
- Setting up to prepare for a diversity of event types, following strict service standards
- Cocktail service during large events
- Maintaining accurate knowledge of menu and drink offerings, including memorizing prefixed menus for formal events and weekly specials.
Server
Sunnyside Diner
05.2020 - 09.2020
- Provide welcoming and efficient service in a fast-paced environment
- Maintaining accurate knowledge of menu items and daily specials
- Accurately handle cash transactions, including end of day and opening procedures
- Pre-bus and clean tables in an efficient manner in order to maximize business potential
- Perform opening and closing duties daily, including cleaning, stocking, prepping and brewing coffee and iced tea as needed throughout the day.
Bartender/Server
Little Sister's Inn
01.2013 - 05.2018
- Opening and closing the bar and dining room
- Accurate order taking and guest check calculation without POS system
- Accurate cash transactions, including pull tab transactions
- Maintained compliance by checking age requirements consistently
- Accurately and efficiently make drinks and keep tabs on busy nights with live music or karaoke nights
- Hosting weekly karaoke nights with changing drink specials and seasonal offerings.
Education
ServSafe
Skills
- Knowledge of variety of POS systems
- Natural sense of urgency
- Great memory and attention to detail
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
Timeline
Bartender
Gravity Smokehouse
05.2024 - Current
Server/Bartender
Looking Glass Brewing Company
04.2022 - Current
Server/Bartender/Cook
Art's Pub
05.2021 - 01.2022
Server/Bartender
Brookshire Inn & Golf Club
08.2020 - 12.2020
Server
Sunnyside Diner
05.2020 - 09.2020
Bartender/Server
Little Sister's Inn
01.2013 - 05.2018
ServSafe
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