Myshia Pierce
Muncie,Indiana
Summary
Dynamic Shift Manager with proven expertise at Pizza Hut, excelling in cash handling and customer service. Spearheaded store setup and management, enhancing team development and motivation. Adept at problem-solving and decision-making, ensuring workplace safety and efficiency. Successfully improved customer satisfaction by 20% through active listening and effective complaint resolution.
Overview
7
7
years of professional experience
Work History
Shift Manager
Pizza Hut
08.2018 - Current
Launched store setup procedures.
Initiated daily cash operations.
Initiated customer interactions with a positive greeting.
Coordinated store management tasks.
Education
No Degree -
Elwood High School
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Staff motivation
- Handling customer complaints
- Energetic and enthusiastic
- Training and mentoring
- Team development
- Mentoring and coaching
- Supply ordering
- Team building
- Reporting and documenting
- Shift leadership
- Customer service
- Problem-solving
- Active listening
- Coaching and mentoring
- Assigning work
Timeline
Shift Manager
Pizza Hut
08.2018 - Current
No Degree -
Elwood High School
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